Dispatcher

Company Description

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

What we offer:​

• A competitive wage starting at $22.10/hr
• A full-time, permanent position
• Vacation, benefits and a RRSP matching program
• Annual AIM tuition scholarship program up to $8,500 per eligible dependents
• The tools and support needed to be successful in your career and professional development
• A dynamic & rewarding work environment that is also a lot of fun!

Job Description

We are currently seeking motivated individuals to join our dispatch team located in Laval, Quebec. As a dispatcher, you are responsible for planning and coordinating vehicle pick-ups at our client locations.

What you're responsible for:

• Planning and organizing driver schedules
• Confirming pickup details and vehicle status
• Checking towing availability and offering customers a timeslot
• Completing order forms and other transactional documents
• Answering internal customer calls and relaying detailed and accurate information to drivers
• Working collaboratively with internal partners including Call Center Agents, Branch Managers, Buyers, and Drivers

Qualifications

• To join our team:

• You are bilingual in French and English (required)

• You are a strong communicator

• You have previous work experience in customer service

• You have basic knowledge of Microsoft Excel, Word and Outlook