About this role
Dispatch & Logistics Officer
Location: Owerri, Imo Employment Type: Full-time
Job Purpose
- The Dispatch & Logistics Officer is responsible for coordinating and monitoring the timely, safe, and efficient movement of Day-Old Chicks (DOC), poultry products, and other company consignments from Amo Farm to customers and designated locations.
- The role will ensure effective dispatch planning, vehicle coordination, delivery tracking, proper documentation, and timely resolution of logistics challenges.
Key Responsibilities
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Plan and coordinate daily dispatch activities based on confirmed customer orders and delivery schedules.
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Coordinate the movement and delivery of DOC and other company consignments to customers and designated locations.
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Verify quantities, documentation, packaging, and readiness of consignments before dispatch.
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Coordinate drivers, vehicles, routes, and delivery schedules to ensure efficient transportation.
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Monitor deliveries from dispatch to final destination and provide timely updates on delivery status.
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Track and escalate delays, vehicle breakdowns, route challenges, delivery discrepancies, and other logistics issues.
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Liaise with Sales, Hatchery, Warehouse, Finance, and other relevant teams to ensure smooth order fulfilment.
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Maintain accurate dispatch records, delivery notes, waybills, proof of delivery, and other logistics documentation.
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Follow up with customers and sales personnel on delivery schedules, confirmations, and outstanding issues.
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Monitor logistics costs, fuel usage, vehicle utilisation, and route efficiency and identify opportunities for cost reduction.
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Ensure that DOC and other consignments are transported in line with approved safety, handling, and animal welfare requirements.
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Prepare daily, weekly, and monthly dispatch and logistics reports.
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Identify gaps in the dispatch process and recommend improvements.
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Perform any other duties that may be assigned by Management.
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Key Performance Indicators
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On-time delivery rate.
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Accuracy of dispatch and delivery documentation.
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Effective vehicle and driver coordination.
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Reduction in delivery delays and discrepancies.
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Efficient logistics cost management.
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Customer satisfaction with delivery services.
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Timely and accurate logistics reporting.
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Proper handling and transportation of DOC.
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Qualifications & Experience
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Bachelor's degree or HND in Logistics, Supply Chain Management, Transport Management, Business Administration, Operations Management, or a related field.
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Minimum of 3 years' relevant experience in logistics, dispatch, transportation, distribution, or operations.
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Experience in poultry, agriculture, FMCG, manufacturing, or a similar industry is an advantage.
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Experience with DOC or live-bird transportation will be an added advantage.
Required Skills and Competencies:
- Strong planning, coordination, and follow-up skills.
- Good knowledge of logistics and transportation operations.
- Strong organisational and problem-solving abilities.
- Good analytical and reporting skills.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Good communication and interpersonal skills.
- Ability to work under pressure and meet tight delivery timelines.
- Attention to detail and strong accountability.
Expected Behavioural Competencies:
- Accountability & Ownership
- Proactive & Results-Oriented
- Attention to Detail
- Strong Communication
- Problem Solving
- Teamwork & Collaboration
- Customer Focus
- Adaptability
- Safety Consciousness
- Integrity.
Application Closing Date
31st October, 2026.