Dispatch Executive

About the Job

The Dispatch Executive is responsible for all dispatch operations during the shift. The role holder will focus on managing a set of Dispatch Assistants in the delivery of set objectives and standards. Operations management. - planning, Circulation flow management, shift management and dispatch optimization. This role will help the operations achieve its goals; objectives of delivering the benefits of the parking and dispatch strategy both in the short and long term.

What you'll be doing

Dispatch Strategy Implementation

• Responsibility for the dispatch operations

• Ensure HODIM & SAP operations and related problems are handled on time or forwarded to appropriate quarters.

Dispatch Operations

• Interact with internal customers to increase efficiency.

• Track and report KPI related to dispatch.

• Serve as liaison with all internal customers (Packing plant, Security and Sales) for daily shift operational activities.

• Prints out assigned dispatch documents.

• Monitors implementation of dispatch plan/schedule and reports deviation.

• Manage all dispatch operations, Staff to include, Dispatch Executive, and Dispatch Assistant.

• Ensure health and safety procedures implementation in the work area

• Trains and evaluate subordinates to enhance their performance and development

• Addresses performance issues and makes recommendations for personnel action

• Optimize process to ensure efficient loading with aim to achieve shift dispatch target

• Performs other functions assigned.

• Ensure accurate figures are updated in the daily and hourly report

• Monitors housekeeping activities at the trailer park and logistics area.

Other Functions

Manages the Logistics Back Office team to ensure:

• End to End Transport Management: Logistics related Issues from loading to Delivery in order to achieve on time delivery as well as good vehicle turn around time.

• Real time Monitoring of Trucks and visibility.

• Escalate all delays associated with the trucks under the trucking strategy both at customer site and in-plant.

• Performance Management - Data Capturing and reporting, data analysis (daily, weekly and monthly delay per truck /trip /customer) and value identification.

• Manages and executes supply chain and transport related projects

• Work independently the execution of multiple business plans and projects while ensuring deadlines are met and data output is accurate and appropriate for the business. Must also be able to deal with ambiguity and make independent decisions about what data and approach is best for the task at hand.

• Implement Supply Chain MOVE Model in alignment with the CO-SC.

Management

• Ensure proper communication of actions, related decisions to all people concerned

Requirements

• Critical Knowledge

• Strong understanding of Logistics and its various functions as well as logistic process & scheduling.

• Ability to interpret financial data and estimate costs (analytical skills)

• Capability to drive HBM safety standards within logistics and transportation activities.

• Safety indicators

• Logistic costs (transportation and depot)

• OTIF - On Time Deliveries and in Full

• On time Loading

• Truck Visibility

• Critical Experience

• A minimum of 3 years of experience in logistics operations, experience as a middle manager is an advantage

• Experience of managing teams and external contractors

Benefits

• HBM Nigeria people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues

• Your HBM Nigeria Experience:

• At HBM Nigeria, there is endless opportunity for you to play your part. Whether you are in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives that we can build the world we all want to live in.