About this role
Job title: Dispatch Assistant
About the Role
Our client is looking for an energetic and reliable Dispatch Assistant to join their growing team in Gardens, Cape Town. This is an excellent opportunity for someone who enjoys hands-on work, takes pride in maintaining high standards, and enjoys working in a customer-focused environment. The successful candidate will play a key role in supporting daily dispatch operations, preparing customer orders, caring for plant stock, and assisting with general store duties. While a valid driver's licence is required, this position involves much more than driving and offers exposure to various aspects of the business.
What You'll Do
- Assist with preparing, grooming, and packaging customer orders for dispatch.
- Clean, sort, water, and maintain plants within the store.
- Support the Dispatch Lead with daily operational tasks.
- Deliver and collect plants and planters when required.
- Assist with repotting plants, creating plant mounts, and making moss balls (full training provided).
- Maintain store cleanliness and presentation standards.
- Assist with general store upkeep and stock organisation.
- Provide professional and friendly service when interacting with customers.
- Support additional operational tasks as required.
What We're Looking For
- Valid South African driver's licence.
- Good verbal and written English communication skills.
- Previous experience in retail, dispatch, customer service, warehouse, store support, or a similar environment.
- Physically fit and able to lift items weighing up to approximately 15kg.
- Comfortable working with your hands and completing detailed manual tasks.
- Reliable, punctual, and able to work independently when required.
- Strong interpersonal skills and a positive attitude.
- Candidates living within reasonable commuting distance of Gardens, Cape Town, will be advantageous.
Nice to Have
- Geographic proximity to Gardens, Cape Town advantageous.
Compensation & Benefits
- Permanent employment opportunity.
- Full training on plants, store operations, and dispatch processes.
- Supportive and collaborative working environment.
- Opportunity to develop new skills within a growing business.
- Performance-related incentives.