Director Vertical - Industrial & Technology

Job title: Director Vertical - Industrial & Technology

About the Role C.H. Robinson seeks a dynamic, data-driven, and strategically minded leader to serve as the Director Vertical - Industrial & Technology within our North America Surface Transportation (NAST) division. The role owns the vertical’s strategy, performance, and growth agenda, translating market insight into prioritized actions that drive measurable commercial, financial, and customer outcomes in a matrixed environment. This position may be located at any U.S. based office.

What You'll Do

• Define and own the industrial vertical strategy and roadmap, making clear prioritization and trade-off decisions to drive revenue growth, profitability, and expansion of the addressable market
• Translate market trends, customer needs, competitive dynamics, customer economics, and performance insights into focused priorities and scalable growth plays
• Identify growth opportunities, capability gaps, and adjacencies, including developing recommendations on build-versus-buy and capability investment
• Oversee centralized capabilities such as Data Science, Digital CX, and Automation, to ensure solutions are standardized, scalable, commercially viable, and configurable for industrial customers
• Align resources and cross-functional teams to the highest-value opportunities, reinforcing priorities, expectations, and consistent execution across regions and customer portfolios
• Define and drive success metrics tied to business outcomes, partnering with Data, Performance & Governance to quantify ROI, track performance, and adjust priorities based on insights
• Identify execution gaps, drive corrective actions, and ensure alignment between strategy, capability development, and operational execution
• Lead vertical governance by setting strategic focus areas, reinforcing operating model discipline, and developing data-driven recommendations to support investment decisions

What We're Looking For

• Bachelor’s degree from an accredited college or university
• Minimum 8 years of leadership in customer engagement, consultative client management, commercial strategy, or vertical/segment leadership
• Minimum 5 years in logistics, transportation, supply chain, or related industry
• Minimum 4 years of direct people leadership (hiring, coaching, performance management, talent development)
• Experience leading strategy, growth initiatives, business performance, or cross-functional programs tied to measurable commercial outcomes

Nice to Have

• Experience supporting or leading customer, industry, segment, or growth initiatives
• Strong knowledge of North America transportation, logistics, or supply chain markets
• Experience using customer, market, or performance data to identify opportunities and guide decisions
• Experience influencing in a matrixed environment
• Strong communication skills, including stakeholder alignment and presenting recommendations
• Values a diverse and inclusive work environment

Compensation & Benefits

• Salary range: USD 127,500.00 - 295,900.00 per year
• The base pay range reflected on the posting represents the minimum and maximum base pay across all U.S. locations; individual base pay is determined by location, cost of labor, and job-related skills, experience, and education
• Compensation details listed reflect base pay only and do not include additional variable compensation