Director, U.S. Supervisory Affairs

Director, U.S. Supervisory Affairs

The Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Supervisory Affairs to support a range of high-priority engagements with the federal banking regulators that oversee American Express, including the Federal Reserve Bank of New York (FRB), Office of the Comptroller of the Currency (OCC), and Federal Deposit Insurance Corporation (FDIC). The U.S. Supervisory Affairs team is responsible for managing those supervisory relationships and driving excellence across supervisory engagements. The team supports the end-to-end lifecycle of regulatory supervision, including exams and remediation of regulatory findings, as well as routine monitoring interactions and ad hoc engagements.

This Director role is a highly visible and strategic position with significant and regular interaction with senior leaders across the company. By providing guidance on supervisory focus areas and expectations, the successful candidate will help drive a cohesive approach to supervision and ensure the company is well-positioned to demonstrate adherence to those expectations. When engagements result in regulatory findings, this individual will continue to work closely with stakeholders as they implement change.

The U.S. Supervisory Affairs team is organized by risk profile areas to enable specialization, focus, and dedicated attention to the applicable internal teams and corresponding regulators. The areas supported by this Director are likely to include Enterprise Risk Management, Operational Risk Management, the Internal Audit function, and the governance of American Express National Bank. Partnership and collaboration across the broader U.S. Supervisory Affairs team allows for exposure to other risk areas and stakeholder groups.

Responsibilities

Responsibilities

• Manage a range of regulatory interactions with a focus on operational excellence, relationship management, and a strategic approach to supervision.
• Seamlessly execute regulatory exams, including through support for development of meeting agendas and materials and leading preparation sessions with executive leaders and their teams.
• Manage Regulatory Information Requests from receipt through response delivery to ensure that responses are accurate, timely and complete.
• Lead the execution of regulatory response and remediation processes, including formal remediation project tracking, reporting and coordination with internal and external stakeholders through closure of findings.
• Maintain a finger on the pulse of supervision, including emerging focus areas, and provide strategic guidance and insights to internal stakeholders to support successful supervisory interactions.
• Lead a team of professionals, providing coaching and development opportunities to help them achieve their full potential.
• Develop subject matter expertise and serve as liaison between stakeholders and corresponding supervisors in those areas.
• Ensure compliance with all requirements related to handling and sharing of Confidential Supervisory Information (CSI) in accordance with applicable regulatory guidance and American Express internal procedures.

Qualifications

Minimum Qualifications:

• 6+ years of relevant work experience, preferably in regulatory relationship management, risk management, compliance, legal, or related functions.

• Broad understanding of the remit and lifecycle of regulatory supervision and experience interacting with supervisory teams of federal banking regulators, responding to their inquiries, or remediating their findings.

• Excellent organizational skills, attention to detail, sense of accountability, and ability to handle multiple complex projects concurrently within a deadline-driven environment.

• Strong interpersonal skills and ability to build relationships and operate effectively at all levels of the organization and with agency personnel.

• Excellent ability to communicate complex issues clearly and succinctly, in both written and oral format, and to calibrate communications effectively for senior leaders and regulators.

• Strong leadership skills, including ability to lead teams and drive coordination and results in a cross-functional organizational environment.

• Strategic mindset, sound judgment, and comfort and tact challenging perspectives

• Self-motivated with a high level of personal energy and commitment, operating with a sense of urgency as needed.

• Bachelor’s degree required, relevant advanced degree or equivalent experience a plus.

• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

• As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

• For a full list of Team Amex benefits, visit our Colleague

Benefits

• Site.

• American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

• We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

• The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

• Job Info

• Job Identification

• 26015939

• Job Category

• Compliance, Control & Legal

• Posting Date

• 11/10/2026, 07:37 PM

• Apply Before

• 11/25/2026, 12:00 AM

• Job Schedule

• Full time

• Locations

• AMEX World Financial Center, New York, NY, 10285, US

• (Hybrid)

• Salary Range

• $123000 - $215250 annually + bonus + equity (if applicable) + benefits

• Career Area

• Corporate Functions