Director, Surface Specialist

Director, Surface Specialist

United States, North Carolina, Charlotte

Job description

Company and benefits

Job number

200059429

Date posted

Oct 02, 2026

Work site

0 days / week in-office – remote

Travel

50-75%

Profession

Sales

Discipline

Solution Area Specialists

Role type

Individual Contributor

Employment type

Full-Time

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Windows & Device Sales team transforms how the world interacts with AI through the Windows Platform, devices and Microsoft Cloud services. We lead Sales and Go-To-Market for the Windows devices business, delivering transformative AI-powered devices and cloud experiences with our partner ecosystem for customers around the world.

The Microsoft Surface device portfolio presents amazing opportunities for businesses. Commercial sales of Surface are growing rapidly, and we are looking for highly experienced and motivated sales talent to help customers realize the value of Surface in their business. If you are a proven talent with experience in hardware sales, help us take this product to new heights in a market with millions of passionate customers and billions of dollars in business. We are an unmatched team comprised of talent, passion, expertise, and commitment.

As a Director, Surface Specialist you will drive Surface revenue growth and market share across assigned enterprise accounts by leading customer sales engagements, managing opportunities from pipeline through close, and coordinating Microsoft and partner teams to accelerate adoption of Surface devices, accessories, and AI-enabled workplace solutions

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Be the Surface sales leader and Technical Product expert for your assigned set of accounts as part of the WDS organization:

• Drive new revenue growth across the entire Surface device and accessories portfolio
• Demonstrate excellence in pipeline management to achieve monthly forecasts
• Compete aggressively to win new business and drive Surface market penetration while growing customer mindshare, sharing best practices and use bases with the extended community throughout
• Deliver technical product briefings to customers (BDMs and TDMs) to drive success of new and updated Surface device portfolio

Be the interface to the customer and orchestrate a v-team of resources to solve customer problems:

• Extend relationships beyond IT to business decision makers, helping customers envision & achieve digital transformation
• Solve customer business challenges by presenting the value of Surface devices, including use ca