Director, Strategy and Operations

Director, Strategy and Operations

Role

Function Health is hiring a Director, Strategy and Operations to serve as the strategic and operational engine behind the Marketing & Communications organization. This role is part chief of staff, part strategist, part operator: you'll own the planning cadence, budget, and prioritization process for the function, build the systems and tools that let the team move fast, and act as a trusted thought partner to the Chief Marketing and Communications Officer. You'll bring order and rigor to a fast-moving, high-visibility organization — without slowing down the creativity and speed that make it work.

What You'll Own

Strategic Planning & Operating Rhythm

• Own the annual and quarterly planning process for Marketing & Communications — goals, priorities, and resourcing — in partnership with the CMCO and function leads.
• Establish and run the operating cadence for the organization: leadership team meetings, quarterly business reviews, all-hands, and prioritization reviews.
• Translate strategy into clear execution plans, timelines, and accountability across Brand, Communications, Talent & Creator, Social, and Creative.

Budget & Resource Management

• Own budget planning, tracking, and reporting for the Marketing & Communications organization, partnering with Finance on forecasting and reconciliation.
• Manage vendor and agency contracts, procurement, and spend governance across the function.
• Build the business case and resourcing plan for new initiatives, tools, and hires.

Systems, Data & Reporting

• Own the marketing and communications technology stack — evaluating, implementing, and administering the tools that keep the team efficient.
• Build dashboards and reporting that connect marketing and communications activity to brand and business outcomes for the CMCO and executive team.
• Design scalable processes for intake, prioritization, and cross-team workflow as the organization grows.

Executive & Cross-Functional Partnership

• Serve as a strategic thought partner and de facto chief of staff to the CMCO — preparing briefings, board and executive materials, and key talking points.
• Represent Marketing & Communications in cross-company planning, ensuring alignment with Product, Sales, CS, and other functions.
• Anticipate needs, unblock issues, and keep major initiatives moving across a fast-paced, matrixed organization.

Team Leadership

• Build and lead the Strategy & Operations function over time as the organization scales.
• Set the standard for operational excellence and rigor across the broader Marketing & Communications team.

What You'll Bring

• 8+ years in strategy and operations, marketing operations, business operations, or management consulting, ideally supporting a marketing, communications, or brand organization.
• Proven experience owning planning cadences, budgets, and cross-functional prioritization for a fast-moving team.
• Strong analytical and financial acumen; comfortable building models, dashboards, and business cases.
• Experience evaluating and managing a marketing or communications technology stack.
• An AI first trusted operator and advisor to senior executives, with the judgment and discretion to work close to leadership.
• Excellent program and project management skills, with the ability to drive multiple complex workstreams at once.
• Strong written and verbal communication skills — you can translate messy inputs into a clear plan.
• Comfort operating in a fast-paced, high-growth environment where priorities shift quickly.

Nice to Have

• Prior experience in health, wellness, or a scientifically regulated consumer category.
• Management consulting background (strategy, operations, or transformation practice).
• Experience building a strategy & operations function from an early or evolving stage.

Reporting & Team

This role reports to the Chief Marketing and Communications Officer and will be a founding member of the Marketing & Communications leadership team, with the opportunity to build out a Strategy & Operations function over time.

Why You’ll Love Working With Us:

We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.

Join the Function Health team and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.