About this role

Primary Responsibilities

Engineering Leadership & Delivery
Lead and oversee multiple software engineering teams responsible for delivering enterprise-scale products and platforms
Own end-to-end software delivery across multiple technical assets, services, and initiatives
Ensure projects are delivered on time, within scope, and aligned with business priorities
Establish engineering roadmaps, delivery plans, and operational strategies that support organizational goals
Balance innovation, delivery throughput, platform stability, and operational excellence
Adapt priorities and execution plans to address business, technical, and operational challenges
Technical Strategy & Architecture
Provide technical leadership and subject matter expertise across software engineering, system design, delivery methodologies, and modern engineering practices
Drive engineering excellence through architecture reviews, development standards, governance, and quality practices
Introduce innovative solutions to complex technical challenges
Recommend and implement improvements that increase scalability, efficiency, reliability, and performance
Stay current with industry trends, emerging technologies, and software engineering best practices
AI & Innovation
Lead and scale AI-driven software engineering initiatives across the organization
Drive adoption of artificial intelligence, machine learning, intelligent automation, and data-driven engineering solutions
Identify opportunities to leverage AI technologies to improve operational efficiency, product capabilities, and engineering productivity
Ensure AI initiatives align with strategic business objectives and deliver measurable outcomes
Operational Excellence
Design, implement, and monitor engineering operational metrics and performance indicators
Establish accountability around reliability, availability, quality, security, and delivery performance
Lead root cause analysis efforts for critical incidents and develop sustainable corrective actions
Drive continuous improvement programs and foster a data-driven decision-making culture
Clearly communicate operational risks, issues, and business impacts to executive stakeholders
People Leadership
Build, lead, and develop high-performing engineering teams
Recruit, coach, mentor, and retain top engineering talent
Develop future leaders and succession plans within the organization
Provide clear direction, performance management, and career development opportunities
Foster an inclusive, collaborative, and high-accountability culture
Stakeholder Management
Partner closely with Product, Engineering, Operations, and Business leaders
Influence executive stakeholders and communicate strategic technology direction
Align engineering initiatives to business objectives and customer outcomes
Lead cross-functional collaboration across global and geographically dispersed teams
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications

Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field
10+ years of progressive software engineering experience
6+ years of leadership experience managing software engineering organizations at Manager or Director level
5+ years of experience delivering enterprise technology products in large-scale production environments
5+ years of experience partnering with Product leadership to successfully deliver strategic initiatives
3+ years of experience presenting to and managing executive stakeholders
3+ years of experience leading or delivering AI-related technology initiatives
Solid experience leading globally distributed engineering teams
Experience managing multiple technical assets, programs, or product portfolios

Preferred Qualifications

Experience working within large, complex enterprise organizations
Experience leading teams across the US, India, Philippines, and other global locations
Experience driving engineering transformation and organizational change
Solid knowledge of modern software development methodologies, cloud technologies, DevOps, and platform engineering
Proven ability to build and lead high-performing engineering teams
Proven solid business acumen with the ability to align technical decisions with organizational objectives
Demonstrated commitment to inclusion, collaboration, trust, and employee development
Demonstrated high level of empathy for both customers and internal stakeholders

Team & Organizational Scope

Lead an organization of approximately 10-15 direct and indirect engineering professionals
Collaborate extensively with Engineering, Product, Operations, and Business leadership teams
Support engineering teams across the United States, India, Philippines, and other global locations
Responsible for multiple technical assets, platforms, and software delivery initiatives

Ideal Candidate Profile

The ideal candidate is a seasoned technology leader who combines deep software engineering expertise with strong business and organizational leadership capabilities. They have successfully led global engineering teams, delivered enterprise-scale solutions, and championed modern engineering and AI-driven practices. This individual is equally comfortable discussing architecture, mentoring leaders, influencing executives, and driving strategic business outcomes while fostering a culture of accountability, innovation, and continuous improvement.

Shift

Flexible with overlap to US hours (typically 8:00 PM - 5:00 AM PH time)

Work Arrangement

Open to all PH locations;

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Director, Software Engineering