Director, Sales Engineering (Presales) – Retirement & Pension

Majesco

Director, Sales Engineering (Presales) – Retirement & Pension

Remote – United States 40% Travel for Regular customer, prospect, and industry-events, primarily within North America

Lead Complex Enterprise Sales and Modernization for Retirement & Pension Technology

About Majesco

Majesco helps retirement systems, insurers, and benefits organizations modernize complex operations through software and industry expertise. Our Retirement & Pension business combines deep pension-administration knowledge with the V3locity platform to improve operations, member and employer experiences, data quality, workflow, analytics, and responsible AI adoption.

About the Role

The Director, Sales Engineering – Retirement & Pension is a trusted advisor throughout the sales and modernization lifecycle. This role translates customer goals and requirements into a clear solution strategy and compelling value story for V3locity Retirement & Pension.

You will work with public pension funds, Taft-Hartley plans, retirement organizations, and benefits-focused customers, engaging executives, business users, technical teams, procurement stakeholders, and cross-functional partners across Sales, Product, Delivery, Services, and Marketing.

This is a hands-on leadership role. You will lead and develop a team of Sales Engineers while remaining directly involved in strategic pursuits, customer discovery, solution design, demonstrations, proposals, pricing, and finalist presentations.

What You Will Do

• Lead customer discovery, workshops, solution-fit discussions, executive presentations, software demonstrations, finalist presentations, and onsite engagements.
• Lead and develop a team of Sales Engineers while maintaining overall accountability for presales execution across pursuits.
• Own presales activities across complex pursuits, including pricing and estimates, demo configurations, RFP proposal reviews and submissions, and cross-functional coordination.
• Build customer-specific demo strategies, scripts, personas, scenarios, data, visuals, and supporting materials, coordinating environments, access, rehearsals, and issue resolution across internal teams.
• Analyze RFP, RFQ, and RFx requirements and develop traceability matrices, solution-fit assessments, assumptions, exceptions, and customer-specific responses.
• Coordinate contributions across Product, Delivery, Services, Security, Operations, Sales, and subject-matter experts while clearly explaining standard functionality, configuration, customization, integration, services, and roadmap capabilities.
• Support V3locity modernization and expansion conversations with existing customers and capture customer needs, competitive observations, product gaps, and feature requests to inform product and go-to-market strategy.
• Support Intelligent V3locity positioning, AI-enabled requirements analysis, proposal development, research, and internal enablement.
• Contribute to conferences, speaking sessions, live labs, webinars, workshops, customer advisory engagements, and sales enablement.
• Manage multiple pursuits, proposals, demos, meetings, deadlines, dependencies, and stakeholder communications simultaneously.
• Travel regularly for customer meetings, finalist presentations, conferences, workshops, and onsite engagements.

What You Bring

• 10 plus years of experience in sales engineering, solution consulting, presales, enterprise software, business analysis, implementation consulting, or a related customer-facing role, including team leadership, management, and mentoring experience.
• Demonstrated ability to lead customer presentations, discovery sessions, workshops, and enterprise software demonstrations.
• Excellent written and verbal communication, facilitation, storytelling, and executive-presence skills.
• Expertise in pricing and estimates for SaaS, professional services, and post-production support models.
• Ability to understand complex requirements and explain technical or operational concepts in clear business language.
• Strong analytical, organizational, prioritization, and project-coordination skills.
• Comfort discussing solution fit, limitations, assumptions, risks, dependencies, and alternatives with credibility and sound judgment.
• Ability to work independently and coordinate effectively across Sales, Product, Delivery, Services, Marketing, Operations, and executive stakeholders.
• Demonstrated proficiency using AI and knowledge tools for analysis, research, content creation, and enablement, with the judgment to validate outputs.
• High learning agility and genuine curiosity about customers, technology, retirement administration, data, workflow, and AI.
• Willingness and ability to travel regularly.

Bonus Points

• Public pension, defined benefit, defined contribution, Taft-Hartley, retirement, benefits, insurance, or financial-services administration.
• Government, public-sector, or enterprise RFPs and finalist evaluations.
• Pension processes such as employer reporting, contributions, eligibility, retirement processing, benefit estimates, payments, member self-service, workflow, auditability, and reporting.
• SaaS platforms, cloud technology, APIs, integrations, data migration, workflow automation, analytics, digital self-service, or AI-enabled applications.
• Bachelor’s degree in Business, Engineering, Computer Science, Communications, or a related field; equivalent experience will be considered.

Why Join Majesco

You will work directly with customers on meaningful modernization initiatives in an important industry while gaining broad exposure across Sales, Product, Services, Delivery, Marketing, Operations, and executive leadership.

You will help shape how a modern retirement and pension platform is positioned, demonstrated, and adopted while participating in customer engagements, conferences, live labs, and industry conversations.

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope.

What Majesco Offers:

Majesco is committed to equal pay and transparency. The annual base salary range for this position is $165,000 to $195,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hir