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Director, Regional Relationship Manager

Capital One
Phoenix, Arizona Posted Sep 4, 2026
On-siteUSD 187,300 - 213,700 / year

About this role

R1000036

Overview

Director, Regional Relationship Manager

Job Description

As a Director, Regional Relationship Manager with Capital One Auto Finance, you have an amazing opportunity to manage a Regional Buying Center and team of Inside Sales Managers. We are excited to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.

General Responsibilities

  • Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized
  • Responsible for coaching of a high-performance sales team of up to 3-4 Sr. Relationship Managers to meet and exceed all critical sales performance objectives
  • Responsible for coordinating activities and partnering with the Sales Management team to obtain maximum efficiencies in production
  • Must possess a well-developed capacity to analyze and organize a sales team of inside sales representatives, including time management, account management, problem solving, and customer interaction skills
  • Must be able to work independently and in collaboration with others on assigned tasks and projects while meeting all deadlines
  • Must be able to engage directly and effectively with the Key Customers to build strong relationships and to generate incremental originations volumes
  • Provides oversight on policy and procedure adherence and ensures compliant actions

Basic Qualifications

  • High School Diploma, GED, or equivalent certification
  • At least 2 years experience managing teams or people in the financial services industry
  • At least 2 years of experience within the auto finance industry
  • At least 2 years credit underwriting experience in indirect lending

Preferred Qualifications

  • 5+ years credit underwriting experience in the indirect lending, auto finance industry
  • 5+ years experience managing people or teams in the auto finance industry

Additional Information

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Phoenix, AZ: $187,300 - $213,700 for Director, Regional Relationship Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process

Stories

Benefits

  • Career Journey

  • How We Hire

  • We take finding great coworkers pretty seriously.

  • Step 1 Apply

  • It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

  • If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

  • Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

  • The team will discuss — if it’s a good fit for us and you, we’ll make it official!

  • How to Pick the Perfect Career Opportunity

  • Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

  • Your wellbeing is our priority

  • Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

  • Healthy Body, Healthy Mind

  • You have options and we have the tools to help you decide which health plans best fit your needs.

  • Save Money, Make Money

  • Secure your present, plan for your future and reduce expenses along the way.

  • Time, Family and Advice

  • Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

  • Career Journey

  • Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

A possible career journey at Capital One:

  • Coordinator

  • Senior Coordinator

  • Principal Coordinator

  • Associate

  • Senior Associate

  • Principal Associate

  • Manager

  • Senior Manager

  • Director

  • Senior Director

  • VP

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