Director, Process & Operations Management, Medical and Scientific Affairs (MSA)

Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

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Job Function: Project/Program Management Group Job Sub Function: Project/Program Management Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America Job Description:

We are searching for the best talent for a Director, Process & Operations Management, Medical and Scientific Affairs (MSA) to join our Orthopaedics team. The role will ideally be located in Palm Beach Gardens, FL, Boston, MA, Raynham, MA, Warsaw, IN or West Chester, PA however remote work options may be considered on a case-by-case basis and if approved by the Company.

Key Responsibilities

• Portfolio Strategy and Governance

• Unify business, platform, and functional priorities into an MSA portfolio that enables governance decisions on dependencies and trade-offs.

• Lead portfolio intake, prioritization, sequencing, stage gate milestone planning & tracking, and investment recommendations using transparent criteria.

• Define governance forums, decision rights, escalation pathways, and leadership operating rhythms across enterprise, platform, function, and region.

• Prepare executive portfolio reviews that clearly frame progress, trade-offs, risks, decisions, resource needs, and expected value. Ensure integration with long-range innovation planning and established financial business cycles.

• Program Delivery and Operational Excellence

• Lead integrated MSA planning, coordinating milestones, dependencies, risks, and escalations.

• Standardize practical project-management methods, templates, dashboards, and portfolio data across MSA while avoiding unnecessary administrative burden. Incorporate organizational standardization as needed to ensure enterprise-level roll-up and dashboarding.

• Identify cross-functional dependencies, delivery risks, and capacity constraints early; drive mitigation, escalation, and timely resolution.

• Improve workflow speed, accountability, handoffs, and decision quality through process simplification, automation, and disciplined, continuous improvement.

• Support major organizational transformations, operating-model changes, capability buildouts, and new process or technology implementations.

• Performance, Resources, and Financial Management

• Develop a balanced MSA scorecard linking scientific quality, delivery speed, compliance, stakeholder impact, patient outcomes, productivity, and business value.

• Maintain reliable portfolio reporting and a single source of truth for milestones, decisions, risks, budgets, and benefits.

• Partner with Finance and functional leaders on annual planning, long-range plans, forecasts, scenario analyses, accruals, and investment trade-offs.

• Lead resource and capacity planning across employees, contractors, vendors, and shared services; recommend deployment choices based on priority and value.

• Maintain portfolio-level visibility to relevant external commitments, vendor dependencies, and associated financial impacts; partner with functional owners, Procurement, Legal, and Finance, to identify risks, facilitate escalations, and support timely resolution.

• Leadership and Partnership

• Serve as a trusted strategic advisor to the Vice President of Global MSA and the MSA Leadership Team.

• Dotted line reporting to the Senior Director, Strategy and Operations, R and D

• Facilitate cross-functional alignment, decision-making, and issue resolution across global teams, platforms, and regions.

• Lead, coach, and develop project and program management talent; establish clear performance expectations and consistent standards.

• Build a culture of ownership, transparency, constructive challenge, disciplined execution, and continuous learning.

• Communicate complex information clearly to executive, scientific, clinical, operational, and business audiences.

• Education and Experience

• Required

• Bachelor’s degree in life sciences, health sciences, engineering, business, project management, or related discipline.

• Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, or comparable certification.

• Minimum of 10 years of progressive experience in Medical Affairs, Clinical Affairs, or Scientific Affairs in the medical device industry.

• Minimum of 7 years of program, project, portfolio, or PMO leadership experience, including responsibility for complex cross-functional initiatives.

• Demonstrated experience establishing or leading governance, portfolio prioritization, integrated planning, risk management, resource planning, and executive reporting.

• Experience partnering with senior leaders and influencing decisions across global, matrixed organizations without direct authority.

• Working knowledge of medical, clinical, regulatory, quality, and compliance requirements applicable to evidence generation and product lifecycle activities.

• Preferred

• Advanced degree (e.g., MBA, MS, MPH, PharmD, PhD, MD, or equivalent) in a relevant field.

• Experience building or transforming a PMO, portfolio-management capability, governance model, or enterprise operating system.

• Experience leading global programs across multiple functions, business units, therapeutic areas, or geographic regions.

• Experience implementing portfolio-management platforms, reporting tools, workflow automation, or data-visualization solutions.

• Demonstrated success managing multimillion-dollar budgets, external partners, and complex vendor portfolios.

• Demonstrated people leadership and experience developing project or program management talent.

• About Orthopaedics

• Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

• Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

• Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

• Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropri