Director, PMO and Portfolio Management

Job title: Director, PMO and Portfolio Management

About the Role The Director, PMO and Portfolio Management provides strategic and operational leadership for project management, portfolio management, and business analysis capabilities across IT Services and, over time, the broader institution. Working closely with the CIO, this role evaluates current delivery practices, shapes PMO processes, tools, and governance to support both traditional and agile, fit-for-purpose delivery approaches. The individual leads enterprise portfolio intake, prioritization, and execution; develops practical templates, metrics, and reporting; and builds a collaborative, continuous improvement-minded team that can successfully deliver value across a complex university environment.

What You'll Do

• PMO Leadership, Delivery Practices, and Governance: Evaluate current project management practices, tools, and organizational needs to identify opportunities for continued alignment, maturity, and effectiveness across the university. In partnership with stakeholders, build on existing strengths to advance standardized yet flexible methodologies that support waterfall, agile, and hybrid delivery approaches based on the nature of the work. Develop and maintain practical templates, playbooks, reporting tools, governance routines, and change management approaches that improve consistency, transparency, adoption, and speed to value. Ensure effective project oversight through status reporting, risk and dependency management, escalation support, and governance forums for high-priority initiatives.
• Stakeholder Engagement, Business Relationship Management, and Demand Alignment: Engage campus leaders and functional units to assess needs, shape demand, clarify business outcomes, and align proposed initiatives with institutional and IT strategic priorities. Build strong business relationship management practices within the role and across the team to strengthen trust, communication, and shared ownership of results. Guide stakeholders through intake, governance, and delivery processes, and facilitate decision-making forums that support prioritization, sequencing, and transparent oversight of university IT initiatives. Establish and use metrics to measure delivery performance, stakeholder value, and achievement of objectives.
• IT Strategy and Portfolio Leadership: Partner with the CIO to translate the Strategic Plan into actionable initiatives, roadmaps, and integrated portfolios of work for IT Services and enterprise priorities. Lead portfolio planning, intake, and prioritization to ensure initiatives are aligned with strategic goals, organizational readiness, resource capacity, financial constraints, and desired outcomes. Establish prioritization criteria and decision-support information that enable leadership to sequence investments and balance demand across the portfolio. Provide leadership to move priority work from concept to approved execution.
• People Leadership and Team Development: Provide strategic leadership and direction to the project management and business analysis teams, ensuring alignment with IT Services and the university’s goals and objectives. Lead and develop talent through effective workforce planning, hiring, coaching, mentoring, and performance management. Build a strong collaborative workforce with a continuous improvement mindset, high accountability, strong communication practices, and a shared focus on delivering measurable value. Develop team members’ project delivery, facilitation, stakeholder engagement, and business relationship management capabilities.
• Continuous Improvement and Capability Development: Drive continuous improvement of portfolio management and project delivery capabilities across the PMO and supported teams. Develop and implement training, coaching, templates, forms, and standard work that help employees deliver projects.

What We're Looking For

• Strategic and operational leadership for PMO, portfolio management, and business analysis across IT Services and the broader university environment.
• Partnership with the CIO to translate the Strategic Plan into actionable initiatives, roadmaps, and integrated portfolios; lead portfolio planning, intake, and prioritization; align with strategic goals and resource and financial constraints.
• Experience developing practical templates, metrics, reporting, and governance processes; ability to support waterfall, agile, and hybrid delivery depending on the work.
• Strong stakeholder and business relationship management, with ability to guide intake and governance and facilitate decision-making.
• Ability to move priority work from concept to approved execution and to lead and develop teams, including hiring, coaching, and performance management.
• Commitment to continuous improvement and capability development, including training and standard work.

Compensation & Benefits

• Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off, and tuition benefits for employees, spouses, and dependents with no payback requirement.
• Additional benefits are described in the Total Rewards Guide.