Director of Training

Job title: Director of Training

Greater Nashua Mental Health is seeking an experienced and strategic Director of Training to lead the development and execution of agency-wide learning and development initiatives. This role is responsible for ensuring all staff have the knowledge, skills, and tools needed to support high-quality care and organizational success. The Director of Training partners closely with leadership to align training strategies with agency goals, foster workforce development, and drive a culture of continuous learning.

What You'll Do

• Develop and execute a comprehensive training and staff development strategy aligned with organizational goals.
• Serve as a strategic advisor on workforce readiness, capability building, and organizational development.
• Anticipate skill gaps and implement proactive, data-driven learning solutions.
• Design, implement, and continuously improve onboarding and annual training programs.
• Ensure training content is engaging, relevant, and aligned with best practices and regulatory standards.
• Oversee training operations including scheduling, delivery, and tracking of attendance within learning systems.
• Evaluate and manage learning technologies, vendors, and external training partners.
• Lead, coach, and develop training staff, including the Training Coordinator.
• Manage training budgets and ensure cost-effective allocation of resources.
• Establish and maintain standards for instructional design and training delivery.
• Define and monitor KPIs to measure the effectiveness and impact of training initiatives.
• Analyze feedback and performance data to continuously improve programs and outcomes.
• Partner with department leaders to identify training needs and develop role-specific learning pathways.
• Support change management, organizational growth, and culture initiatives through targeted learning programs.
• Ensure compliance with all regulatory, contractual, and organizational training requirements.
• Prepare reports and presentations on training performance and outcomes for leadership.

What We're Looking For

• Master’s degree in Human Services or a related field required.
• 6–8 years of relevant experience in training, learning and development, or organizational development.
• Active New Hampshire licensure (LCMHC, LMFT, LICSW, or Licensed Psychologist) required.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Experience developing and implementing agency-wide training initiatives.
• Demonstrated leadership and team development experience.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical, problem-solving, and strategic thinking abilities.
• Experience with data-driven decision making and performance metrics.
• Proficiency with Microsoft Office and learning management systems.

Compensation & Benefits

• Salary Range: $66,788 - $92,788 per year
• Health insurance: Choice of 2 plans
• Health Reimbursement Arrangement (HRA)
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short- and Long-Term Disability
• Accident & Critical Illness Insurance
• 403(b) Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for Public Service Loan Forgiveness