Director of Student Success

Job title: Director of Student Success

About the Role The Director provides leadership for student success, advising, and retention initiatives to promote persistence, graduation, and holistic student development. This position ensures the strategic alignment of services using data, technology, and systems to address student needs. The Director provides operational oversight for Student Affairs functions at all college campuses, including the Worthington Atlantic City and Cape May County Campuses.

What You'll Do

• Provide leadership and oversight for Advising, Retention, and Student Success initiatives college-wide
• Lead and manage academic advising services, implementing best practices and data-informed strategies to enhance student outcomes
• Oversee Student Affairs operations at the Worthington Atlantic City Campus and Cape May County Campus, ensuring alignment with institutional goals
• Supervise staff within assigned areas and make recommendations for professional development, training, and process improvement
• Collaborate with cross-functional teams to ensure alignment of student support services with the College's Strategic Plan
• Utilize data, technology platforms and analytics to assess effectiveness of student success strategies and drive improvements
• Work collaboratively with Academic Affairs, Institutional Research and ITS to lead and or develop programs that address student success, retention and completion
• Develop and manage assigned budgets
• Work closely with college leadership to advance the college's priorities for improved persistence and completion
• Work collaboratively with institutional departments to ensure students are provided with essential resources including: Financial Aid, Bursar, Tutoring, Career Services and Student Engagement
• Monitor the academic status of an assigned student caseload
• Serve on institutional committees and community partnerships related to student success and retention
• Provide leadership and direction in the development, implementation and oversight for the Center for Student Success and related programs
• Provide leadership in the development of outreach activities promote retention collegewide
• Manage advising staff and make recommendations for new advising techniques
• Oversee the development of student leadership programs
• Manage the budgets for the Center for Student Success
• Recommend appointment of personnel, supervise and evaluate staff
• Supervise, implement, assess and train on the use of software/technology including but not limited to Early Alert and CRM Advise
• Offer and participate in meetings and professional development opportunities to remain current in pertinent areas of Student Affairs
• Utilize the data management system to register and manage student records
• Provide support with One Stop Enrollment, as needed
• Collaborate with appropriate staff to provide services related to accessibility and career services
• Oversee the development of appropriate forms and materials to support all functions in the Center for Student Success
• Serve on institutional and community-based committees and boards

What We're Looking For

• Education: Master’s degree in Higher Education, Student Affairs, Counseling, Educational Leadership, Social Work, Education or a closely related field
• Experience: 3 – 5 years of progressively responsible experience in higher education, with demonstrated leadership in student success, advising, retention, student affairs or related areas
• Experience collaborating with faculty and campus partners to improve student outcomes
• Experience working with a culturally and ethnically diverse population, preferably in a higher education environment
• Demonstrated experience in managing budgets
• Experience managing staff or departments with 5+ staff a plus
• Experience using a learning management system
• Competencies and Skills: Excellent written, verbal and interpersonal communication skills, strong organizational skills, strong computer and analytical skills

Nice to Have

• Experience managing staff or departments with 5+ staff (preferred)

Compensation & Benefits

• Atlantic Cape offers a complete benefits package to full-time employees including: Pension/Defined Contribution Plans, Medical and Prescription, Dental, Vision, Flexible spending accounts, Paid holidays, Paid time off