About this role
About the Role Director of Retail – Steiner Hearing Care. Sonova Israel seeks a dynamic business leader to head the Steiner Hearing Care retail network, Israel's leading chain of clinics specializing in hearing rehabilitation. This role joins the Sonova Israel leadership team to guide a nationwide retail operation, drive business growth, develop managers, and elevate customer service, professional standards, and business performance. What You'll Do
- Lead the nationwide chain of clinics to achieve business performance and sales targets.
- Manage Regional Managers while leading and developing the retail's management team.
- Develop annual business plans, objectives, and Key Performance Indicators (KPIs).
- Analyze business data, identify trends, and drive initiatives to improve performance.
- Lead organizational change initiatives, implement policies, and optimize operational processes.
- Ensure operational, professional, and service excellence across all retail locations.
- Lead strategic, cross-functional projects. What We're Looking For
- 3–4 years of experience managing a nationwide retail network.
- Experience in the medical device industry and/or a service-oriented environment is a strong advantage.
- Proven experience managing managers and leading large teams.
- Experience managing budgets, business plans, and performance metrics.
- Strong analytical skills with the ability to make data-driven business decisions.
- Demonstrated success in leading organizational change initiatives.
- Bachelor's degree (minimum).
- High level of English proficiency.
- The role requires extensive travel throughout Israel and frequent presence at the company's headquarters in Haifa. Nice to Have
- Experience in the medical device industry and/or a service-oriented environment is a strong advantage.