Director of Product Management

MISUMI Americas

Impact In This Role:

As the Director of Product Management, you will own the product strategy and integrated roadmap across multiple product domains at MISUMI Americas, including catalog platform and search, e-commerce platform experience, supply chain, customer experience, and business systems. You will champion a significant product organization, directing both senior individual contributors and people managers to translate high-level company strategy into actionable, impact-driven roadmaps that deliver measurable results.

Serving as the vital link between executive leadership, Engineering, Design, Operations, and Go-To-Market teams, you ensure we are solving the most critical problems with increasing speed and precision. You will operate as both a visionary leader and a hands-on navigator, establishing clear direction while actively resolving trade-offs and elevating the standard of excellence across our expanding product management organization.

You will report to the VP, Product Management.

What You’ll Be Doing:

Domain strategy and portfolio leadership

• Own the product strategy and integrated roadmap across multiple domain areas, ensuring investments are focused on the highest-value opportunities for customers and the business
• Translate company strategy and commercial priorities into a coherent, well-sequenced domain roadmap with clear goals, milestones, and business rationale
• Build and maintain a strong domain-level perspective on the competitive landscape, customer needs, operational constraints, and technology capabilities
• Identify and resolve cross-domain dependencies and tradeoffs, driving alignment across product areas so that team roadmaps are mutually reinforcing rather than at odds
• Develop business cases for significant investments and secure alignment across the management team and senior stakeholders

Team leadership and PM development

• Lead, develop, and manage a substantial product management organization that includes both individual contributor PMs and PM managers — building a high-performing team with strong product judgment, communication discipline, and execution rigor
• Coach PMs on discovery, prioritization, scoping, stakeholder alignment, launch readiness, and outcome measurement — raising the quality bar across all dimensions of the craft
• Create a collaborative, accountable team culture where PMs are growing in independence, taking ownership, and delivering results with minimal escalation
• Drive consistent standards for roadmap development, requirements definition, goal-setting, and retrospective learning across the team
• Contribute to talent strategy, including hiring, onboarding, and long-term development planning for the PM organization

Cross-functional alignment and stakeholder partnership

• Build and sustain strong working relationships with Engineering, Design, Operations, Sales, Marketing, and Finance leadership to ensure product direction is well understood and collaboratively shaped
• Serve as the primary escalation point for cross-functional issues within the domain, driving resolution through clear communication, good judgment, and constructive tradeoff decisions
• Represent the product domain in senior leadership and executive forums, communicating strategy, roadmap status, tradeoffs, and results with clarity and confidence
• Foster a cross-functional environment where information flows freely, decisions are made at the right level, and teams trust each other to deliver

Roadmap execution and operational discipline

• Ensure PMs maintain the rigor and discipline needed to deliver against priorities: clear requirements, well-managed scope, proactive risk identification, and tight coordination with Engineering and Design
• Establish and track meaningful input and output metrics across the domain, using quantitative and qualitative data to evaluate impact, inform prioritization, and drive continuous improvement
• Drive successful product launches by ensuring all functions — Engineering, Operations, Sales, Marketing, and Support — are prepared and aligned
• Maintain visibility into team-level execution, surfacing progress and risks to leadership with candor and regularity
• Apply Agile methodologies thoughtfully, helping teams structure their work for sustainable velocity and predictable delivery
• Travel approximately 15% annually for team collaboration, customer research, partner visits, and industry engagement

Experience

• Required
• 10+ years of product management experience, with at least 4 years leading and managing a multi-layered PM organization that includes both individual contributors and people managers
• Demonstrated success leading product strategy and execution for a large-catalog B2B or B2C e-commerce platform — experience with catalog scale (hundreds of thousands to millions of SKUs), search and navigation, pricing display and transactional workflows is required
• Track record of building and maintaining integrated roadmaps across multiple teams or product areas, including managing cross-domain dependencies and stakeholder alignment.
• Proven ability to develop PM talent — hiring, coaching, and growing product managers into more senior and independent contributors
• Experience building and gaining senior leadership alignment on product strategy, business cases, and investment prioritization
• Strong background in cross-functional collaboration, with demonstrated experience partnering with Engineering, Design, Operations, and commercial functions to deliver meaningful outcomes
• Experience using customer insights, operational data, and business metrics to drive strategic product decisions and roadmap evolution
• Experience with Agile methodologies and the ability to apply them to drive execution discipline at the team level

Skills

• Strategic thinking: ability to synthesize business goals, customer insights, operational realities, and technology constraints into a clear, prioritized product direction

• People leadership: proven ability to develop product managers — coaching for growth, delivering honest feedback, and building a high-performing, high-trust team

• Strong analytical skills: ability to evaluate opportunity size, build business cases, and use data to drive high-quality decisions across a complex product portfolio

• Excellent communication: able to articulate strategy and tradeoffs clearly to both executive audiences and cross-functional teams, in writing and in conversation

• Influence without authority: builds trust and earns credibility across Engineering, Operations, and commercial functions through strong judgment, follow-through, and genuine partnership

• Results orientation: focused on outcomes, not just output — able to hold the team accountable to impact while navigating ambiguity and change

• Comfortable navigating systems with deep interdependencies and integrations, including large-scale catalog, transactional, and operational platforms

• Active and advancing AI practice: uses AI tools as a genuine accelerant across discovery, synthesis, prototyping, and decision-making — and is actively building toward team-level AI workflows that raise the collective capability of the PM organization, not just personal efficiency

• Working understanding of how AI is reshaping the product management role — including which PM activities are being automated, which are becoming more valuable, and what that means for how to recruit, develop, and evaluate a product team in this environment

• Preferred

• Experience in or exposure to new hardware product development, factory automation, or mechanical/industrial engineering — understanding of the engineering workflows that drive demand for industrial components

• Background in industrial parts supply, distribution, or manufacturing supply chain, including familiarity with how procurement teams and engineers source mechanical components

• Experience managing product platforms with complex configurability requirements — such as parametric search, attribute-based filtering, or custom order logic at scale

• Familiarity with business systems and operational tooling (e.g., ERP integrations, OMS, WMS) and how they intersect with customer-facing product experiences

Physical Demands:

• The physical demands described here are representative o