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Director of Platform Engineering & Operations

Goodwin Recruiting
Charlotte, North Carolina
On-siteUSD 167,000 - 220,000 / year

About this role

Director of Platform Engineering & Operations

Charlotte, North Carolina | IT | Not Remote | $167,000 to $220,000 | Job ID: 177963

Job Summary

The Director of Platform Engineering & Operations will oversee the company’s technology platform, including customer-facing applications, internal systems, cloud infrastructure, and on-premise environments. This is a hands-on leadership role focused on ensuring reliability, security, scalability, and 24/7 operational performance while building and leading a strong technical team to support continued growth.

Director of Platform Engineering & Operations – Benefits:

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(K) Retirement savings plan options
  • Opportunities for career advancement and professional growth

Director of Platform Engineering & Operations – Required Qualifications:

  • 10+ years of progressive experience in IT infrastructure and operations, with at least 3–5 years in a leadership role managing teams delivering hybrid cloud environments.
  • Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management.
  • Proven track record architecting and operating highly available, mission-critical systems supporting 24×7 customer-facing platforms at enterprise scale.
  • Strong background in security and compliance, with experience implementing controls
  • Demonstrated leadership of DevOps/SRE teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (Terraform, ARM/Bicep), and operating observability platforms
  • Solid understanding and ownership of change management processes (ITIL or similar) including change advisory boards, risk assessment, and audit-ready documentation.
  • Hands-on experience designing and executing Disaster Recovery strategies in cloud and data center environments, including DR testing and runbook development.
  • Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization. • Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style
  • Excellent communication and stakeholder management skills—ability to translate technical complexity into business impact for executive and non-technical audiences
  • Thrives in fast-paced, dynamic environments with rapidly changing priorities and ambiguity • Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example

Director of Platform Engineering & Operations – Preferred Skills

  • Experience in B2B SaaS, telematics, fleet management, IoT, or other real-time, dataintensive platforms serving enterprise customers
  • Familiarity with ITSM tools (Jira Service Management, ServiceNow), configuration management databases (CMDB), and IT asset management practices
  • Experience with observability and monitoring platforms (Datadog, New Relic, Prometheus/Grafana, Azure Monitor, Application Insights) • Background supporting real-time GPS tracking, vehicle telematics, or IoT device management platforms
  • Relevant certifications: Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, CISSP, CISM, ITIL Foundation or higher • Experience scaling infrastructure to support rapid business growth (2x–3x revenue in 2–3 years)
  • Prior experience operating in regulated or compliance-driven environments (SOC 2, ISO 27001, HIPAA, FedRAMP)
  • Hands-on experience with Azure Kubernetes Service (AKS), Azure DevOps, GitHub Actions, or similar CI/CD platforms
  • Understanding of fleet management industry compliance requirements (FMCSA, ELD mandates, hours-of-service regulations)

JOB ID: 177963

post

Olivier Ludunge

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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