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Director of Operations – Restaurants

Goodwin Recruiting
Cleveland, Ohio
On-siteUSD 115,000 - 125,000 / year

About this role

Director of Operations – Restaurants

Director of Operations – Ohio

A leading operator of QSR Restaurants and convenience stores has an exciting opening for a Director of Operations overseeing multiple sites across the region. This is a high-impact leadership opportunity to drive financial results, customer satisfaction, and team development within a fast-growing organization.

Director of Operations Benefits and Compensation:

  • Competitive base salary of $115,000 – $125,000 with annual performance-based bonus
  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holiday schedule
  • Travel expense reimbursement
  • Career growth opportunities within a rapidly expanding company
  • Leadership development and training programs

Director of Operations Requirements & Qualifications:

  • Bachelor’s degree in Business Administration, Management, Hospitality, Finance, or related field
  • 5–7 years of multi-unit management experience in food & beverage, retail, or related operations
  • Strong financial acumen with proven ability in P&L management, budgeting, forecasting, and cost control
  • Ability to lead General Managers by setting annual budgets, monitoring expenses, and ensuring brand and regulatory compliance
  • Daily responsibility for conducting district reviews, driving sales growth, implementing customer engagement strategies, and ensuring consistent brand standards across all locations.
  • Skilled in talent development, performance management, and succession planning to build a strong leadership pipeline

Director of Operations Preferred Background & Skills:

  • ServSafe certification or equivalent food safety knowledge
  • Proficiency in Microsoft Office Suite and familiarity with data dashboards, KPI reporting, and operational systems
  • Strong cultural fit with a customer-focused, results-driven leadership style
  • Ability to serve as a change agent, implementing new programs and operational improvements across multiple locations

JOB ID: 182840

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