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Director of Operations

Goodwin Recruiting
New York, New York
On-siteUSD 135,000 - 150,000 / year

About this role

Director of Operations

A growing hospitality company specializing in Food & Beverage operations within hotels is seeking a strategic, results-driven Director of Operations to lead General Managers, drive multi-unit performance, and support continued growth.

Salary + Benefits

  • Competitive salary, $135K-$150K, depending on experience
  • Comprehensive benefits package including medical, dental, vision, 401(K), and bonus opportunity
  • Opportunity to grow with an expanding hospitality organization

Role + Responsibilities

  • Lead, coach, and develop General Managers across multiple hotel F&B operations
  • Oversee multi-unit P&L performance, budgeting, labor, food costs, and revenue growth
  • Drive consistent execution of operational, service, quality, and food safety standards
  • Partner with Culinary, Marketing, and HR teams on initiatives, training, and business strategy
  • Monitor guest satisfaction and address high-level operational challenges
  • Translate company goals into consistent, effective execution across all properties
  • Support operational strategy and infrastructure as the company continues to grow

Requirements + Qualifications

  • 10+ years of restaurant management experience, including 5 years in multi-unit leadership
  • Strong P&L and financial management skills
  • Experience overseeing multiple F&B operations, preferably within hotels or hospitality
  • Proven ability to lead and develop General Managers
  • Excellent communication, leadership, and problem-solving skills
  • Bachelor’s degree preferred; equivalent experience considered

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