Director of IAM Directory Services Operations
About this role
Job title: Director of IAM Directory Services Operations
About the Role The Director of IAM Directory Services Operations is accountable for the operations of directory platforms and services across the enterprise. This role leads the global operational teams to operate secure, scalable, and resilient Directory capabilities for our global multi-domain, multi-forest identity environment while supporting business strategy across all regions and channels.
What You'll Do
- Own production operations and support for the Bank's AD, Entra ID, MSPKI, and supporting components such as AD/Entra backup platforms, including incident management, problem management, capacity planning, and operational readiness.
- Establish and enforce run-the-platform disciplines, ensuring stable operations, predictable change, and rapid recovery from incidents.
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