Director of HR Consulting Services

LEAD A GROWING HR CONSULTING PRACTICE WHILE HELPING CLIENTS BUILD STRONGER ORGANIZATIONS

We are a rapidly growing Central Connecticut-based consulting organization in need of an experienced Director of HR Consulting Services to lead our HR service line.

This is a senior, hands-on leadership role for an accomplished HR professional who can move comfortably between executive-level advising, team leadership, business development, and practical client delivery. The Director will serve as a trusted sounding board to business owners and senior leaders while ensuring that client engagements are responsive, high quality, financially disciplined, and aligned with each organization’s needs. In addition to directly maintaining a book of client relationships, the Director will guide and develop our HR consulting team and help shape the continued growth of the practice.

Job Responsibilities

Serve as a Strategic Advisor to Clients

· Build enduring client relationships and serve as a trusted advisor to business owners, executives, and senior leaders on complex and evolving HR matters.

· Advise clients on employee relations, talent acquisition, benefits, performance management, compensation, policies and procedures, compliance, organizational development, succession planning, and HR best practices.

· Translate employment requirements and HR strategy into practical, business-focused solutions suited to each client’s size, culture, industry, and goals.

· Analyze workforce information, HR data, and operating trends to identify risks, opportunities, priorities, and actionable recommendations.

· Coach and train client leaders on effective people management and lead strategic or project-based client engagements.

Lead and develop the HR Consulting Team

· Provide leadership, coaching, training, and day-to-day guidance to HR consultants and other team members.

· Set clear goals and expectations, strengthen accountability, and support the development of technical expertise, business judgment, consulting skills, and client-service capabilities.

· Serve as the senior escalation resource for challenging client, employee relations, compliance, and service-delivery matters.

· Develop succession and employee-development plans for the HR function and oversee ongoing training and professional growth.

· Provide hands-on support when client needs, project complexity, or team capacity require it.

Direct Client Delivery and Practice Performance

· Oversee the portfolio of HR consulting engagements, ensuring strong communication, responsiveness, quality, timing, budget management, and client satisfaction.

· Balance multiple clients, projects, priorities, and deadlines in a fast-paced professional-services environment.

· Develop and track meaningful practice goals and performance indicators; evaluate service quality, capacity, workflow, and financial performance.

· Create practical policies, processes, programs, tools, and recommendations that address clients’ specific business and workforce needs.

· Oversee relationships with third-party partners and service providers, as appropriate.

## Shape and Strengthen the Practice

· Oversee internal company culture and HR

· Help define the HR consulting practice’s long-term direction, priorities, service offerings, operating approach, and growth strategy.

· Lead continuous-improvement initiatives that strengthen internal systems, processes, tools, consistency, and client outcomes.

· Stay current on employment laws, regulations, and leading HR practices, and translate developments into effective guidance for clients and the consulting team.

· Partner with firm leadership on broader strategic initiatives and contribute an HR and talent-management perspective to organizational decisions.

· Ensure the practice maintains high standards of professionalism, discretion, legal compliance, and risk management.

Contribute to Growth and Market Presence

· Identify opportunities to expand existing client relationships through additional HR services, projects, and strategic support.

· Participate in sales conversations, scope prospective engagements, and develop compelling proposals and solutions for potential clients.

· Build relationships within the business and professional community and help introduce prospective clients and referral partners to the practice.

· Represent the HR consulting practice through networking, events, professional associations, boards, councils, and other business-development activities.

Required Qualifications

· A bachelor’s degree in human resources, Business, or a related discipline; a master’s degree is preferred.

· Five or more years of progressive HR consulting and/or generalist experience, including meaningful leadership responsibility.

· Broad and current knowledge of employment laws, regulations, HR best practices, employee relations, talent management, and organizational development.

· Demonstrated experience advising executives and business leaders, resolving complex HR matters, and converting strategy into practical action.

· Experience leading, coaching, and developing HR professionals and managing the quality and output of an HR function or consulting practice.

· Experience overseeing multiple client engagements, projects, priorities, deadlines, and budget parameters.

· Strong strategic-planning, analytical, problem-solving, negotiation, written communication, and presentation skills.

· Working knowledge of varied HR information systems and other HR technologies.

· Sound judgment and a high level of professionalism, discretion, accountability, and follow-through.

· An interest in developing business, expanding client relationships, and representing the practice in the professional community.

Especially valuable: Prior experience in HR consulting, professional services, outsourced HR, or other multi-client environment.

Compensation and Benefits

Flexibility and Financial

• Hybrid work and flexible scheduling

• Competitive compensation ($130,000-180,000, annually)

• 401(k) with company match

• Medical, dental, and vision coverage

• Group insurance plans

• Generous paid time off and holidays

• Professional development and tuition assistance

• Team events and recognition programs

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