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Director of Food & Beverage

FAIRMONT
Fairmont Ambassador Seoul, Seoul, Republic of Korea Posted Oct 12, 2026
On-site

About this role

FR

Full-Time

PT

Permanent

ES

FAIRMONT

ID

Food & Beverage

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Fairmont Ambassador Seoul, Seoul, Korea, Republic of

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REF122403L

Director of F&B

Region

Luxury & Lifestyle

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Company Description

Fairmont Hotels & Resorts is renowned for creating exceptional places where special occasions are celebrated, cherished memories are made, and timeless traditions continue.

Located in the heart of Yeouido, Seoul's financial district, Fairmont Ambassador Seoul brings together contemporary elegance, sophisticated design, and the legendary hospitality of Fairmont.

Designed by world-renowned architect Sir Richard Rogers, the hotel features 308 luxurious rooms and suites with stunning views of the Han River and Seoul's skyline. Guests can enjoy the exclusive Fairmont Gold experience, exceptional wellness facilities, and distinctive dining destinations, including Spectrum, Mariposa, The Atrium Lounge, and M29.

Guided by our brand promise, "Make Special Happen," Fairmont Ambassador Seoul is dedicated to creating extraordinary experiences and unforgettable moments for every guest.

ID

Job Description

We are seeking a Director of Food & Beverage to lead our venues with creativity, commercial judgment and a commitment to personal, gracious service.

  • Lead all Food & Beverage operations in line with the Fairmont brand promise, hotel values and service standards.
  • Develop business plans, budgets and forecasts. Review performance reports, investigate irregularities and take action to improve results.
  • Lead creative Food & Beverage projects, shaping distinctive dining experiences that respond to guest preferences and business opportunities.
  • Partner with the Executive Chef on menus and dining experiences, and with Marketing & Public Relations on promotions that strengthen guest loyalty.
  • Set clear operating procedures and service standards. Regularly inspect venues, food and beverage quality, presentation and the guest experience, including through standard audits.
  • Lead daily Food & Beverage meetings to review VIP guests, arrivals, revenue, operational challenges and opportunities to improve.
  • Ensure guest preferences are recorded and updated consistently across all Food & Beverage venues. Resolve concerns with care and follow through to guest satisfaction.
  • Oversee purchasing, supplier selection, pricing, inventory, equipment and cost controls while protecting the quality of the guest experience.
  • Ensure consistent application of HACCP, hygiene, health and safety procedures. Work with the Hygiene Manager and Engineering teams to maintain clean, safe and well-presented venues.
  • Lead recruitment, scheduling, training and performance management for the division. Develop managers and prepare them for future opportunities within Fairmont.
  • Build strong relationships across hotel departments and foster a positive working environment where colleagues feel supported and accountable.

Qualifications

  • Proven experience leading Food & Beverage operations in a luxury hotel or resort, with responsibility for multiple venues.

  • A strong record of developing dining concepts, opening or evolving venues, and delivering creative projects from idea to implementation.

  • Excellent knowledge of restaurant and bar operations, service standards and personalized guest experiences.

  • Strong financial skills, including budgeting, forecasting, revenue growth, purchasing and cost control.

  • Experience recruiting, coaching and developing managers and large, diverse teams.

  • Sound knowledge of food safety, hygiene and HACCP requirements.

  • The ability to build effective partnerships with chefs, operational teams, suppliers and other stakeholders.

  • Strong communication, decision-making and problem-solving skills, with the ability to remain composed under pressure.

  • Fluency in English; additional languages are an advantage.

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  • Discover a world where life pulses with passion

  • Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

  • When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

  • LET

  • YOUR PASSION SHINE

  • We foster

  • our creativity, our excellence and progressiveness. We interconnect with

  • each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

  • being part of a wider global team leading the way in local sustainability

  • initiatives. Working together with our communities, we will empower you to

  • make your own meaningful impact.

  • LEARN ABOUT US

  • Let your passion shine

  • We take pride

  • in promoting heartfelt hospitality with

  • a French Zest, valuing passion, excellence

  • and emotional intelligence. We pioneer

  • a committed and sustainable approach

  • to luxury, encouraging

  • openness and inclusivity. We value

  • new encounters with colleagues and

  • guests from all horizons with a goal

  • of creating a distinctive culture together.

  • JOIN US

  • List #1

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