About this role
Director of Food & Beverage
Sofitel Cairo Downtown Nile, Cairo, Egypt
Job Description
- Oversee all F&B outlets including restaurants, bars, banquets, in-room dining, and pool/beach service operations
- Own the department P&L: forecast revenue, manage food and labor cost percentages, analyze variances, and present results to hotel leadership
- Partner with the Executive Chef on menu development, food cost targets, kitchen labor management, and culinary quality standards
- Develop and monitor standard operating procedures for service quality, food safety compliance, and guest experience consistency
- Drive outlet performance through pricing strategy, upselling programs, packaging, and local marketing support
- Manage vendor relationships for beverage, equipment, linen, and service supply purchasing within budget parameters
- Coordinate banquet and catering operations with Convention Services, ensuring F&B event delivery meets contracted specifications
- Review and act on guest satisfaction scores, comment cards, and online reviews to identify and correct service pattern issues
- Maintain compliance with health department standards, liquor licensing requirements, and OSHA food safety regulations
- Develop and implement strategies for the food and beverage department to achieve the organization’s financial and operational goals
- Monitor and review the product quality and service standards in the food and beverage department
- Manage and forecast budget requirements, inventory, and costs
- Recruit, train, manage, and evaluate staff performance
- Coordinate with the chef to create and update menus and ensure consistency in taste and presentation of food and beverages
- Coordinate with sales and marketing teams to promote the organization’s food and beverage services
- Stay informed about trends and innovations in the food and beverage industry
Qualifications
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Bachelor's degree in hospitality management, culinary arts management, or business preferred
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5+ years F&B management experience, demonstrated experience managing a multi-outlet F&B operation
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Ability to spot and resolve problems efficiently
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Mastery in delegating multiple tasks
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Communication and leadership skills
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Up to date with food and beverages trends and best practices
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Ability to manage personnel and meet financial targets
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Guest-oriented and service-minded
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Banquet operations: BEO execution, event staffing, buffet production management, F&B minimum tracking
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Food safety: HACCP principles, temperature logging, allergen management, health department inspection preparation
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Up to date with food and beverages trends and best practices
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Ability to manage personnel and meet financial targets
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Guest-oriented and service-minded
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Additional Information
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experience is an asset
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Prior experience working with Opera or a related system
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Fluency in English
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additional languages are a plus