Director of Financial Aid Packaging and Scholarships

Job title: Director of Financial Aid Packaging and Scholarships

About the Role Provide oversight and quality control of the undergraduate financial aid packaging process and guidance for scholarship initiatives, including endowed/annual institutional funds, state grants, Pell Grants, and outside awards, in support of Taylor University's mission.

What You'll Do

• Manage the undergraduate student packaging and perform quality control measures by reviewing financial aid offers for policy and eligibility compliance.
• Coordinate the review of unusual or special circumstance requests with the financial aid committee and report changes to the federal processor.
• Oversee institutional scholarships programs and ensure compliance with guidelines and regulations; coordinate with advancement, financial, admissions, and faculty.
• Coordinate the annual scholarship summit and reconcile funds awarded to students.
• Manage Indiana state grant programs and liaison with the Indiana Commission for Higher Education on eligibility, reconciliation, and reporting.
• Administer the Federal Pell Grant program, including awarding, reporting disbursements, and monthly reconciliation with student accounts.
• Oversee awarding of outside scholarships and special programs (e.g., Lilly Scholars) and ensure reporting.
• Counsel prospective and current students and families regarding the financial aid process from planning to graduation and loan repayment.
• Package financial aid for eligible students according to policy; evaluate need and merit, process eligibility documents, and perform professional judgment for special circumstances.
• Assist with inquiries by phone and in person about aid programs, procedures, deadlines, and eligibility; maintain compliance with policies.
• Conduct all work in alignment with university beliefs and policies; maintain service to students and colleagues.

What We're Looking For

• REQUIRED: Bachelor’s degree or equivalent work experience.
• PREFERRED: 5 years of relevant work experience in financial aid.
• SKILLS: Excellent written and oral communication; initiative and creativity in problem resolution; strong computer and technical skills.

Nice to Have

• Financial Aid Administrator Certification or NASFAA credentials are beneficial.

Compensation & Benefits

• Salary and benefits not specified in the posting.