About this role
Job title: Director of Decision Science
About the Role Stord is seeking a Director of Decision Science to turn signals from our end-to-end commerce platform into competitive advantage. You will shape the modeling agenda across delivery prediction, carrier routing optimization, demand and volume forecasting, and brand-level analytics to improve customer experience and drive efficiency across pre-purchase, fulfillment, and post-purchase operations.
What You'll Do
- Lead a high-impact decision science function at the intersection of physical operations and software to turn signals into actionable business outcomes.
- Build and deploy models for delivery prediction, carrier routing optimization, demand forecasting, and brand-level performance analytics.
- Translate signals from browse and cart behavior, order placement, fulfillment events, delivery outcomes, returns, and repurchase into actionable recommendations.
- Collaborate with product, data engineering, and operations to scale analytics, define metrics, run experiments, and drive measurable revenue and service improvements.
- Own the end-to-end analytics lifecycle from data discovery and model development to monitoring and executive storytelling.
What We're Looking For
- Proven leader with experience guiding decision science / data science teams and delivering measurable impact.
- Strong background in forecasting, optimization, analytics, and experience across supply chain, logistics, and omnichannel operations.
- Proficiency in SQL and at least one programming language (Python or R); experience with ML modeling, experimentation, and data visualization for executives.
- Ability to operate across cross-functional teams, define clear metrics, and communicate complex insights to non-technical stakeholders.
- Experience working with multi-domain data signals across pre-purchase, fulfillment, delivery, and parcel networks.