About this role
Navan – Director of Client Experience (Pre-Sales Experience & Implementation)
Navan’s Global Operations and Service (GO&S) organization is looking for a Director of Client Experience (Pre-Sales Experience & Implementation) to architect and lead the strategic framework that bridges our commercial engine with global operational fulfillment. This individual is a visionary change-agent who balances revenue acceleration with operational risk mitigation. You are comfortable navigating complex cross-functional landscapes, selling both success and failure, and aligning executive stakeholders and commercial partners on innovative ways of working to ensure we flawlessly deliver on our promises while protecting operational capacity. The primary duty of this position is to lead the global pre-sales and onboarding strategy, ensuring that our operational capabilities and service