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Director of Client Development - Global Family Office (GFO)

Northern Trust
Chicago, IL; Los Angeles, CA; San Francisco, CA; Miami, FL; New York, NY
On-site

About this role

Job title: Director of Client Development - Global Family Office (GFO)

About the Role Director of Client Development – Global Family Office (GFO) leads market development for Northern Trust's Global Family Office business. Primarily responsible for sourcing and closing new business opportunities across investments, asset administration, banking, technology, fiduciary and other advisory solutions. Builds and maintains a productive referral network including external advisors, Northern Trust partners and regional GFO clients; reports to the GFO Head of Client Development as a senior member of the sales and advisory team.

What You'll Do

  • Understands and positions a broad range of products and services to target prospects focusing on trust and investment management solutions.
  • Utilizes business and personal contacts to identify prospective clients and advisor networks.
  • Leads end-to-end the sales process (identification, profiling/discovery, product positioning/differentiation, closing and onboarding).
  • Researches prospects' comprehensive financial profile and assesses requisite product solutions.
  • Develops rapport with prospects (and other influencers) and arranges meetings to drive the sales process.
  • Presents bank product materials to prospective client or designated liaison (e.g. attorney, CPA, investment consultant, etc.).
  • Responds to various inquiries and consults internal partners across Northern Trust business units for additional product/service information when necessary.
  • Develops and maintains an understanding of and respects all applicable local laws and regulations pertaining to fiduciary, investment, banking and other services to ensure the compliance of relationship servicing and solicitation activities.
  • Initiates and follows through on any request for loan, checking, or savings account services by contacting banking and operations areas as appropriate.
  • Maintains periodic contact with clients to foster relationships and identify opportunities.

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