About this role
Job title: Director of Agency Management
About the Role Fora is seeking a Director of Agency Management to build and operate Fora's agency business—a new model to support established agencies as well as home-grown, focused specialist agencies operating at Fora. This is a rare opportunity to stand up an entirely new line of business from the ground up, owning onboarding, implementation, and platform adoption, with potential to lead the agency portfolio and P&L over time.
What You'll Do
- Own the onboarding and implementation experience for net-new agencies entering Fora for the first time, and for Fora Advisor teams graduating into full agencies.
- Build SOPs and onboarding playbooks to drive rapid product and Fora-tool adoption, coordinating with Sales and the Solutions Architect / ProdOps teams.
- Serve as the ongoing account and accountability owner for agencies on the platform.
- Define the agency model's positioning and go-to-market in partnership with Sales; build a repeatable playbook to launch and absorb new agencies.
- Identify and close gaps in training, onboarding, platform tools, supplier partnerships, and community for agencies and their advisors.
- Act as a credible external-facing leader to senior agency principals considering a move to Fora.
- Future state: Grow into leading Fora's own branded agencies; recruit, coach, and develop General Managers; own the agency portfolio P&L; track performance metrics like advisor activity and bookings.
What We're Looking For
- Demonstrated P&L ownership.
- Deep experience in the travel-agency or host-agency world; credibility with senior agency owners and principals.
- Strong management and leadership skills, including the ability to recruit, inspire, and develop General Managers and non-traditional talent.
- Entrepreneurial mindset—comfortable with ambiguity, building from scratch, and operating with minimal infrastructure.
- AI-forward and growth-minded—excited to leverage new tools and technology as a core part of how you work and lead.
- Ability to work in the U.S.
- MBA or other advanced degree (preferred).
- Familiarity with the host agency model and how agencies-within-agencies operate.
- Experience in a high-growth startup or technology-enabled business.
- An existing network across the travel-agency and supplier community.
Nice to Have
- MBA or advanced degree (preferred).
- Experience in a high-growth startup or technology-enabled business.
- Existing network across the travel-agency and supplier community.
Compensation & Benefits
- Base salary range: $180,000 - $225,000 per year, plus performance bonus and equity.
- Location: Onsite in New York City or Los Angeles (NY or LA considered).
- Full-time role with opportunities for growth and leadership in a rapidly expanding platform for travel entrepreneurs.