Director of Account Management

Job title: Director of Account Management

About the Role

The Director of Account Management will oversee the health of client relationships as a strategic advisor, guiding problem-solving discussions and delivering best-in-class client services. You will demonstrate the value of The Trade Desk to clients with innovative solutions aligned to their needs and our business goals, and you’ll lead agency client meetings in collaboration with business development and trading counterparts.

What You'll Do

• Oversee the health of client relationships as a strategic advisor, guiding problem-solving discussions and delivering best-in-class client services.

• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet clients’ needs and our business goals.

• Lead key agency client meetings in collaboration with business development and trading counterparts.

• Develop trusted, productive relationships with internal and external stakeholders.

• Lead the development of portfolio-specific goals and track monthly/quarterly revenue progress.

• Become involved in product development by identifying how to build product that provides solutions for clients’ business objectives and serving as a liaison between our clients and our product team.

• Coach a small, nimble team of Account Managers; oversee day-to-day management, set clear expectations, develop career path plans, provide constructive feedback, and maintain a high level of performance from the team to develop the next generation of leaders.

• Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management.

• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

• What We're Looking For

• 7+ years of digital advertising experience with at least 2 directly managing and developing a team.

• Experience in developing, nurturing and managing client relationships.

• Proven track record of driving revenue growth with large customer accounts.

• Strong management and leadership skills through a collaborative team approach.

• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.

• Execute (and coach others to execute) timely in fast-paced environment through effective time management and prioritization.

• Excellent communication and interpersonal skills.

• Ambition to develop personally and nurture the development of others.

• Excellent influencing and negotiation skills.

• Highly organized with a strong attention to detail.

• Compensation & Benefits

• The Trade Desk notes eligibility for stock-based compensation grants and a stock purchase plan; employees may be eligible for stock-based incentives depending on role and performance.

• Benefits include comprehensive healthcare (medical, dental, vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan with company match, short and long-term disability coverage, basic life insurance, well-being benefits, tuition reimbursement, parental leave, sick time, vacation (up to 120 hours in first year, 160 hours thereafter), and around 13 paid holidays per year.

• Employees can purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

• The Trade Desk offers a competitive benefits package.