Director, Legal Claims – Atlantic Canada

Director, Legal Claims – Atlantic Canada

About the role

Weekly hours may fluctuate depending on business needs.

As the Director, Legal Claims, you will be a key member of the Atlantic Legal Claims leadership team. In this role, you will lead a team of Managers and Unit Managers, providing strategic direction and support to a broader organization of legal professionals across Atlantic Canada. You will play a pivotal role in driving business results, building leadership capability, and fostering a high-performing culture through your leadership of both people leaders and their teams.

Reporting to the Vice President, Legal Claims, you will play a critical role in driving business results, developing leadership talent, and delivering exceptional legal services that support Intact's broader Claims strategy. You will work closely with senior leaders and stakeholders to influence decisions, modernize processes, and foster a high-performing and inclusive culture.

What you’ll do here:

• Shape the future of Legal Claims operations across Atlantic Canada.
• Partner closely with senior executives and influence decisions that impact business performance.
• Lead transformational initiatives that enhance client experience, operational effectiveness, and employee engagement.
• Develop and mentor a team of Managers and Unit Managers while influencing the success of more than 50 legal professionals.
• Build leadership pipeline through coaching, succession planning, and talent development.
• Play a visible role in advancing strategic priorities and long-term business objectives.

You'll also handle many key responsibilities:

• Lead the operational and strategic performance of a Legal Claims portfolio across Atlantic Canada.
• Contribute to the development and execution of business plans aligned with organizational priorities, financial objectives, and customer outcomes.
• Lead, coach, and develop a team of Managers and Unit Managers responsible for approximately 52 employees, fostering a culture of accountability, engagement, and high performance.
• Build leadership capability through succession planning, talent development, performance management, and mentorship.
• Develop workforce strategies that support current and future business needs.
• Monitor, analyze, and manage key operational and financial performance indicators.
• Drive employee engagement and create an environment where people can do their best work.
• Partner with National Claims, Finance, Actuarial, HR, and other stakeholders to advance key business objectives.
• Identify trends, risks, and emerging opportunities within the legal and insurance landscape.
• Champion continuous improvement initiatives and lead complex change management efforts.
• Ensure consistency, quality, and adherence to legal, regulatory, and organizational standards.
• Sponsor and lead national strategic projects that contribute to Intact's long-term success.
• Promote collaboration and alignment across Legal Claims and Claims leadership teams.
• Serve as a key member of the Atlantic Legal Claims leadership team, helping shape regional priorities while contributing to national initiatives and the future direction of Legal Claims.

What you bring to the table:

• LL.B. or J.D. degree.
• Member in good standing of a provincial Law Society.
• Minimum 8 years of insurance defence litigation experience or equivalent relevant experience.
• Minimum 5 years of legal leadership experience, including experience leading people leaders.
• Demonstrated success leading strategic initiatives and large-scale change.
• Strong business acumen with experience managing operational performance, budgets, and resources.
• Proven ability to influence stakeholders and build strong executive relationships.
• Exceptional communication, coaching, and leadership skills.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Ability to balance strategic priorities with operational execution.
• Proven ability to develop talent and build high-performing teams.

Deadline to apply: October 16th, 2026

LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

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