Director, Large Customer Sales (Ads)

Director, Large Customer Sales (Ads)

Company Introduction

Coupang Ads provides the most valuable advertising solutions in the world. Coupang Ads helps sellers and brand owners achieve their marketing goals — such as increasing sales, growing market-segment share, acquiring new customers, and building brand equity. Our solutions are tailored to the needs of our advertisers and are designed to help advertisers grow their businesses no matter their size. Our team consists of multi-functional and collaborative teams, including Sales, Marketing, Video Product and Operations, Product, and Engineering.

We are experts in our respective fields and always put advertisers at the center of everything we do. We are passionate about products and services and we bring high energy to our jobs. A large part of what makes Coupang Ads a great place to work is our people. We hire and develop people from diverse backgrounds who want to work in a fast-paced, dynamic environment where each employee feels respected, empowered, and supported. This gives us many perspectives to draw upon when innovating on behalf of our advertisers. We value people who obsess about customers and exemplify grit, urgency, and ownership.

Our goal is to create the best place to work for the best ads team in the world. If you are a passionate person who wants to work with an industry-leading team, join our innovative and dynamic environment to achieve personal and professional growth. At Coupang Ads, you will get to deliver one of the most valuable, fastest-growing advertising solutions in the world.

Role Overview

Coupang is building out its digital advertising business. We are using Coupang’s cutting-edge technologies to build highly relevant ads for our advertising partners and customers. As a key leader in this rapidly growing business, this person will build a top-performing team and drive significant revenue growth for Coupang ads

He or she will direct a team of managers and sales representatives responsible for advancing Coupang ads named account client base. In addition, the leader will be responsible for developing and providing the tools, processes, and capabilities necessary to achieve our ambitious goals and scale our achievement.

What you will do

1. Build a high-performance, input-driven team

• Attract, hire and retain sales talent

• Provide strong mentoring and coaching to direct reports and sales representatives

• Elevate skill sets and develop bench strength in the team

• Determine short and long-range sales revenue plans per property, vertical, account, territory, and sales representative and execute tactical action plans

• Create and implement sales programs and tools that increase performance by the sales staff

• Collaborate closely with partners in operations, marketing, and finance to ensure the team is urgently responding to market opportunities and business needs

2. Grow revenue significantly

• Develop account coverage strategy for the Korean market segment

• Build upon prior success in this area to continue to grow this opportunity

• Drive the sales management process as well as play a hands-on role in driving sales and opening doors for the sales organization

• Partner with Coupang’s eCommerce teams on category and product development strategies

3. Drive product innovation through thorough understanding and representation of customer and industry trends/needs to ensure Coupang continues to provide a powerful and differentiated value proposition

• Partner with product development to prioritize and build innovative new advertising products to provide a truly better and differentiated advertising business for our customers

• Partner with internal teams to provide the right infrastructure, tools, training, and support for the sales team

• Provide accountability to ensure key feedback and rapid adoption to allow for a constant state of improvement

Basic Qualifications

• 15+ years of relevant experience

• Leadership experience, including leading leaders

• Experience in problem-solving, diving deep into issues, identifying root causes and successfully implementing solutions

• Ability to distill information quickly, distilling key takeaways, and presenting insights to senior leadership

• Expert communication and interpersonal skills; must be able to run meetings and work streams with senior leadership across the company

• Educated to degree level, preferably in a technical or analytical discipline

• Native-level Korean proficiency is required. Strong English communication skills are preferred.