About this role
About the Role Being a member of the Enterprise Product & Platform Engineering team, this senior leadership role will helm a cross-disciplinary SWAT engineering function focused on resolving complex infrastructure challenges, improving enterprise resiliency, and guiding cross-domain technical strategy across distributed, cloud, and network platforms. This hybrid leadership role requires engagement across engineering teams, incident response calls, and enterprise architecture forums. What You'll Do
- Lead enterprise-wide triage and resolution of critical infrastructure incidents.
- Drive root cause analysis (RCA) and failure mode analysis (FMEA).
- Define and implement resiliency strategies and DR/OR validation.
- Provide cross-domain consulting across cloud, network, middleware, and compute.
- Establish deep debugging practices across Linux, Windows, and cloud environments.
- Develop and lead a SWAT engineering organization.
- Define strategic and tactical remediation roadmaps.
- Build and manage a high-performing SWAT team of senior engineers.
- Mentor and develop cross-domain technical expertise.
- Lead incident bridges and executive escalations.
- Foster a culture of rapid response, accountability, and engineering excellence. What We're Looking For
- 10+ years of infrastructure engineering experience.
- Bachelor's Degree and/or equivalent experience.
- Deep expertise in Linux and Windows platforms.
- Strong experience with AWS and Azure cloud services.
- Advanced networking (TCP/IP, DNS, routing, load balancing).
- Proven experience debugging complex systems and environments.
- Experience leading high-severity incident response.
- Financial services industry experience.
- Hybrid cloud and mainframe exposure.
- Experience with DR, resiliency, and cyber recovery strategies.
- Familiarity with failure mode analysis and testing frameworks.
- Core competencies: Technical Leadership, Problem Solving & Debugging, Resiliency Engineering, Cross-Functional Collaboration, Decision Making Under Pressure, Communication & Executive Presence. Compensation & Benefits
- Salary range: USD 125,000 – 220,000 per year.
- Competitive compensation, including base pay and annual incentive.
- Comprehensive health and life insurance and well-being benefits, based on location.
- Pension / Retirement benefits.
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed.
- Flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).