Director IB Client Services Engineering

About the Role

Director in IB Client Services Engineering will oversee the Client Systems of Record and Client Data Capabilities, and its technology modernization path. It has an extended responsibility enable modernization and digitization of IB Client technology and Client Onboarding and Product Onboarding technologies. This is a high-impact role, leading a group of technology professionals responsible for technical design, development and delivery of the Client platforms, able to resolve complex, multi-dimensional business problems to support such key platforms and business needs. We are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the Bank. What You'll Do

• Lead the Client Systems and Client Data Engineering team to execute the technology initiatives for the 13 countries belonging to International Banking, and Canada

• Enable Client Onboarding and Product Onboarding modernization and digitization, in partnership with IB Digital Engineering functions.

• Responsible for the continuing support, maintaining security and software currency sustaining to ensure the incumbents Technology systems are secure

• Responsible for the modernization and innovation path of the Client Data Book of records and other systems under his/her responsibility.

• Responsible for the design, architecture and the successful implementation of effective and quality solutions that resolve highly complex business problems and support business needs.

• Accountable for delivery according to pre agreed timelines and budgetary constraints. And ensure that delivery meets the integrity, quality, performance, and reliability requirements.

• Effectively manage and What We're Looking For

• Experience leading technology teams and a track record of delivering complex client-facing platforms in a cross-country banking environment.

• Strong expertise in design, architecture, and implementation of technology solutions to support onboarding, data management and client systems.

• Ability to drive modernization and digitization initiatives and collaborate with IB Digital Engineering functions.

• Focus on security, software currency, and delivering reliable, scalable systems.

• Strategic mindset with the ability to operate across 13 countries and Canada; strong communication and stakeholder management.

• Demonstrated passion for change, continuous learning, and high-performing teamwork.