Director, Hospitality, Events & Travel

Director, Hospitality, Events & Travel

What You Can Expect

Travel & Corporate Card Program Operations

• Oversee end-to-end daily operations of corporate card provisioning and lifecycle management, expense reconciliation, travel booking platforms, and the executive travel program.
• Serve as the primary relationship owner for global TMC partners and other travel & expense vendors, managing SLAs, contract compliance, and ongoing performance.
• Establish and enforce program controls, audit processes, and global reimbursement standards that balance compliance with a frictionless employee experience.
• Act as the escalation point for complex card, expense, and travel issues, resolving them efficiently and using patterns to drive systemic improvement.

Executive & White-Glove Workplace Services

• Design and lead a white-glove service model for Marvell's executive population — travel, scheduling touchpoints, workplace accommodations, and day-to-day requests — delivered with the discretion, polish, and responsiveness executive support demands.
• Set the service standard for how executive and VIP needs (visiting customers, board members, senior leadership) are handled across every Marvell site, ensuring a consistent, high-touch experience regardless of location.
• Build and manage a small, highly responsive executive services function capable of resolving sensitive or time-critical requests quickly and with complete confidentiality.
• Partner with Executive Assistants and senior leadership offices to anticipate needs proactively rather than simply reacting to requests.

Headquarters Events & Experience Management

• Own end-to-end planning and execution of headquarters special events — all-hands meetings, executive briefings, board meetings, customer visits, and employee celebrations — including room setup, space reservations, catering, and AV production coordination.
• Build and manage a room/space reservation system and governance model for shared HQ meeting and event spaces, balancing competing demands across the business.
• Manage relationships with catering, AV, and event production vendors, negotiating contracts and holding them to service-level standards.
• Partner with Corporate Communications, Executive Offices, and business unit leaders to plan and resource events that reflect Marvell's culture and brand.
• Build scalable event playbooks and checklists so consistent, high-quality execution doesn't depend on any single person's institutional knowledge.

Global Amenities & Employee Experience Program

• Define and manage Marvell's global office amenities strategy — determining what amenities (food & beverage programs, wellness offerings, collaboration spaces, fitness options, and similar) are appropriate for each office, scaled to office size, regional market norms, and local cultural expectations.
• Build a standards framework that balances global consistency in the Marvell employee experience with the flexibility each region and site genuinely needs.
• Own vendor relationships for amenity programs (food service, wellness, and related services), managing quality, cost, and employee satisfaction.
• Build feedback mechanisms to capture employee sentiment on amenities and workplace experience, and translate that feedback into a prioritized investment roadmap.
• Partner with Real Estate and Facilities teams to ensure amenity planning is built into new site selection, office buildouts, and renovations from the start.

Executive Facilities Support (Elevated Helpdesk)

• Stand up and lead an elevated/executive tier of the facilities helpdesk — faster response times, higher-touch service, and proactive issue resolution for executive offices, board rooms, and other high-visibility spaces.
• Define clear service-level standards and escalation paths that distinguish executive-tier support from standard employee facilities requests, without creating confusion or a two-tier employee experience elsewhere.
• Own the technology and ticketing workflow for facilities requests, ensuring requests are triaged, tracked, and resolved with full visibility into performance.
• Build a team or vendor model capable of delivering this elevated support consistently across Marvell's largest sites.

Transformation, Technology & Modernization

• Develop and execute a multi-year transformation roadmap across travel, card, events, and amenities — rationalizing platforms, automating workflows, and eliminating manual processes, drawing on proven experience modernizing programs at prior companies.
• Lead evaluation and selection of next-generation technologies across the portfolio, including AI-enabled expense automation, touchless audit controls, integrated booking tools, and modern event/space-management platforms.
• Drive change management and adoption strategies that ensure employees, approvers, and executives embrace new tools and updated policies at a global scale.

Data, Analytics & Benchmarking

• Own program analytics across all functional areas — build dashboards and reporting frameworks that surface spend trends, policy compliance, utilization, employee satisfaction, and savings opportunities.
• Benchmark Marvell's programs against industry best practices and peer companies; translate findings into a compelling narrative for leadership that drives prioritization and investment decisions.
• Define and track KPIs across every program dimension: cost efficiency, traveler and employee satisfaction, compliance rates, event quality, and vendor performance.

Employee Experience & Policy

• Lead a comprehensive rewrite of Marvell's global travel policy — simplifying language, aligning with market norms, and reflecting the needs of a global, hybrid workforce.
• Champion the employee experience across every touchpoint your organization owns: booking, expense submission, reimbursement, traveler support, event attendance, amenity usage, and facilities requests.
• Build feedback mechanisms to continuously capture employee sentiment across all program areas and surface actionable improvements.

Finance & Accounting Partnership

• Partner closely with the Accounting team to drive synergy across T&E, events, and amenities operations and financial close processes, ensuring accurate expense accruals, timely reconciliations, and clean audit trails.
• Align program reporting with corporate financial systems and month-end close requirements in collaboration with Finance leadership.
• Support internal and external audit processes with thorough, well-documented program records and data across all functional areas.
• Own and manage a consolidated multi-million-dollar budget spanning travel, cards, events, amenities, and facilities support, with full accountability for cost efficiency and ROI.

Team Leadership

• Build, lead, and develop a team of managers and individual contributors across travel/card operat