Director Global Wholesale Operations

Director Global Wholesale Operations

YOUR MISSION

Together with the VP Global Wholesale, the Director Global Wholesale Operations will elevate our commercial practices/operations and build a best-in-class Center of Excellence dedicated to the wholesale distribution.

The role will be instrumental to drive & execute the commercial strategy and provide business guidance to regions by setting-up the appropriate process, rules and guardrails.

To be more specific, the Director Global Wholesale Operations will lead and deliver the following tasks and responsibilities:

• Contribute to the wholesale strategic plan: make suggestions/recommendations to enrich, structure and/or further develop the deck on a regular basis.
• Drive the execution of the wholesale strategic plan in each region and with each category. Track progress & results and ensure the action plan is executed.
• Act as a liaison between global functions, regions and key markets to ensure alignment on strategic priorities and business objectives.
• Be the lead for everything regarding the sell-in process and calendar. Define and recommend appropriate changes to optimize sell-in. Drive the communication with regions and other functions (especially GTM and categories) and ensure the information is provided in a timely manner to all stakeholders.
• Lead sales meetings at Brand Business Summit ensuring regions and markets have the full toolkit ready for sell-in. Drive any conversation when forecast from regions/markets is required.
• Act as the main gatekeeper and the expert of strategic commercial initiatives such as the distribution strategy (framework & criteria), trade terms and service levels. Provide guidance to regions and ensure diligent implementation, in accordance with global governance. Travel to key countries/clusters when relevant in order to facilitate education & training on these topics.
• Together with the Global Wholesale team members, contribute to set-up a solid S&OP process, in order to better steer our buy and control our inventory and flow.
• Drive the implementation of Joint Business Plans, ensuring format consistency across regions and selected global strategic accounts (top 20-25 accounts).
• Prepare wholesale targets for each region and ensure they are sent as early as possible
• Review sales forecast with regions and markets prior to submission. Ensure alignment with global guidance or, if any gap, pro-actively flag risks or opportunities.
• Improve process and tools in order to improve the sharing of sell-in results, especially our POs and orderbook status at every order placement deadline and after sell-in meetings with strategic accounts.
• Improve process and tools in order to improve the sharing of sell-out results. Provide guidance to regions and account teams to think like retailers and use relevant retail KPIs.
• Be the commercial contact person for the Categories for any event with wholesale customers. Assist with the preparation of these events, communication with accounts and presentations.
• Attend customer meetings such as Previews/Prelines and sell-in meetings when relevant. Act as a facilitator and support the Sales team to find growth opportunities.
• Support the VP Global Wholesale in implementing a new business model that grows sell-through & turn, infusing a retail mindset internally.
• Support the planning, preparation and/or hosting of key meetings for the VP Global Wholesale and Board Level with internal and external stakeholders.

YOUR TALENT

• Extensive experience in Wholesale Sales, Commercial Strategy, Business Planning, Sales Operations, or a related commercial leadership function within a global organization.
• Strong understanding of wholesale business models, distribution strategies, customer management, and multi-channel commercial environments, ideally within sporting goods, apparel, retail, or consumer goods.
• Proven track record of driving commercial growth through strategic planning, forecasting, Joint Business Planning, and sales performance management.
• Strong business and financial acumen with the ability to translate market, customer, and sales insights into actionable business decisions.
• Experience working across multiple regions and markets, successfully influencing stakeholders in a complex global matrix organization.
• Demonstrated success leading commercial excellence, process improvement, and transformation initiatives.
• Extensive leadership experience, ideally at a global level, with a proven ability to collaborate with and influence senior executives and C-level stakeholders.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Bachelor's degree in Business, Economics, Finance, Marketing, or a related field; advanced qualifications are a plus.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.