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Director, Global SDR Operations

Ripple
Multiple locations: New York, São Paulo, London, Dubai, Singapore

About this role

THE WORK:

We're looking for a player-coach Director, Global SDR Operations to lead a team of six Sales Development Representatives spanning New York, São Paulo, London, Dubai, and Singapore. You'll own the SDR team's contribution to qualify pipeline through two motions: outbound prospecting, and fast, thorough follow-up on marketing-sourced leads. You'll partner closely with Growth Marketing to convert leads into qualified opportunities and to feed lessons from outbound efforts back into refining campaign targeting.

This role reports directly to the leader of the GTM Strategy and Operations team. This role, as well as the individual SDRs, will have a dotted-line reporting relationship with the regional Managing Directors, reflecting the SDR team's primary directive: to serve the revenue goals, strategic priorities, and market nuances of each sales region. Success in this ro

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