Director for Clinical Student Success and Operations

Position Details

Position Information

Position Title Director for Clinical Student Success and Operations

Department DCOM CLINICAL MEDICINE

Position Category Staff Full Time

Job Description

The Director for Clinical Student Success and Operations provides strategic operational leadership for the clinical education continuum and serves as the primary administrative partner to the Dean of Clinical Medicine, Knoxville. The Director coordinates systems that support clinical student progression, board readiness, clinical operations, data reporting, and continuous quality improvement while ensuring consistent implementation of institutional policies across all campuses. This position focuses on coordination, oversight, communication, and operational excellence rather than duplicating the transactional work of specialized staff.

Required Qualifications

Bachelor’s degree required; medical experience preferred. Minimum three years of progressively responsible experience in medical education, higher education, healthcare administration, or a related field. Advanced proficiency with Microsoft Excel and Microsoft Office. Exceptional organizational, analytical, and communication skills. Ability to manage confidential information and multiple competing priorities

Preferred Qualifications

Experience in undergraduate medical education. Knowledge of osteopathic medical education, COMLEX-USA, and clinical curriculum operations. Experience supporting accreditation activities and educational technology platforms

Physical Demands

Frequently sits for extended periods while working at a computer. Frequently performs repetitive keyboarding and office tasks. Occasionally stands, walks, bends, reaches, and lifts up to 20 pounds. May travel between campuses and affiliated clinical sites. Maintains concentration while managing complex confidential information and multiple priorities

Campus

Lmu- West Knoxville

Job Duty

Coordinate operational processes that support student success throughout the clinical curriculum

Job Duty

Monitor student progression, curriculum completion, remediation, and readiness for graduation in collaboration with Clinical Deans and student support personnel

Job Duty

Coordinate operational workflows related to COMAT, COMSAE, COMLEX Level 2 readiness, board preparation activities, and examination eligibility

Job Duty

Develop and maintain dashboards, reports, and tracking systems supporting student success, board performance, curriculum implementation, and operational effectiveness

Job Duty

Coordinate implementation of approved curricular and operational decisions across all campuses

Job Duty

Serve as the primary operational liaison among Clinical Deans, Clinical Assessment personnel, Clinical

Skills

• Workshop staff, rotation coordinators, examination services, the Registrar, Student Affairs, and Academic Support

• Job Duty

• Monitor educational technology platforms