Director, Enterprise Platform Engineering (Mac & Windows Endpoints)

Vanguard Job Opportunity

Director, Enterprise Platform Engineering (Mac & Windows Endpoints)

This position serves as the senior leader accountable for the strategy, engineering, and operational excellence of our global Windows Endpoint ecosystem—physical devices (Windows 10/11), hardware, peripherals, virtual desktops (Azure Virtual Desktop), and the supporting management platforms (Intune, Autopilot, GPO modernization, endpoint security, and automation).

This leader will oversee a large engineering organization responsible for the full lifecycle of endpoint delivery for tens of thousands of devices. They will drive modernization, enterprise-scale efficiency, secure-by-default standards, and a best-in-class user experience. This role requires an exceptional blend of engineering breadth, strategy, transformational leadership, and operational rigor.

Core Responsibilities:

Strategic Leadership & Vision

• Define and execute the multi-year strategy for the Windows endpoint physical and virtual ecosystem – HW, AVD, Intune, application delivery, automation, updates, and security posture.
• Serve as the enterprise authority on Windows client engineering, hardware, modern endpoint management, virtualization strategy, and platform modernization.
• Establish technology roadmaps for Windows 11, cloud-managed device models, virtualization, and future workplace experience capabilities.
• Partner with senior engineering, security, compliance, risk, support, network, collaboration, procurement, and business stakeholders.

Engineering Ownership & Platform Excellence

• Lead engineering teams responsible for: Windows 10/11 platform engineering, Azure Virtual Desktop architecture & operations, Intune / Autopilot / Endpoint Manager governance & policy design, application packaging/delivery & automation, firmware/BIOS, hardware standards, driver lifecycle, and performance optimization
• Oversee zero-touch provisioning, configuration baselines, CIS/SOX/PCI compliance enforcement, endpoint telemetry, and health & reliability engineering.
• Mature the platform-as-a-product operating model—including roadmap, release management, KPIs, SLIs/SLOs, and user-experience score improvements.

Operational Excellence

• Ensure consistent global performance across tens of thousands of endpoints, meeting aggressive availability, reliability, and MTTR targets.
• Strengthen the L2/L3 engineering/operations partnership and reduce engineering RUN burden to 20k devices with globally distributed teams.
• Strong command of enterprise operations, major incident management, and engineering KPI/OKR constructs.
• Proven ability to influence senior stakeholders, lead through ambiguity, and deliver measurable business outcomes.

Preferred skills:

• Experience in regulated industries (financial services, insurance, healthcare).
• Modern Workplace & Microsoft certifications (MDM/Intune, Windows, Azure).
• Experience with Mac, mobile, or cross-platform endpoint architecture.
• Familiarity with SCCM/ConfigMgr coexistence and cloud transition strategies.

Special Factors

• Sponsorship

• Vanguard is not offering visa sponsorship for this position.

About Vanguard

• At Vanguard, we don't just have a mission—we're on a mission.
• To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

• Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

• Financial wellness
• Physical wellness
• Personal wellness

Our commitment to equal employment opportunity

• Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

• Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform [email protected] if you need assistance completing this application or to otherwise participate in the application process.

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