Director, Education Design & Intelligence

Director, Education Design & Intelligence

Position Title: Director, Education Design & Intelligence

Employment Type: Full-Time Staff | Non-Union

Annual

Salary: Range: $120,000 - $130,000

Division: Education

Reports To: Vice President, Education

Location: 2180 Yonge Street, Toronto, ON

TVO Media

Education

• Group (TVO) is devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

• Who we are

• We are an agency of the Ontario Ministry of Education and a registered charity that contributes to learning, civic engagement, and public service media across Ontario. We provide free, trusted, and accessible educational content that can support Ontarians of all ages, regardless of background, location, or circumstance. To fulfill our mandate, TVO delivers curriculum-connected resources through TVO Learn and TVOkids, offers Ontario’s largest online high school through TVO ILC, and produces journalism, documentaries, current affairs programming, and podcasts with TVO Today that help Ontarians understand the issues shaping their communities.

• What we’re looking for

• TVO’s purpose is to inspire learning that changes lives and enriches communities. Our mission is to create engaging learning experiences for all through quality content, services, and technology. To realize our vision of becoming a globally recognized digital learning organization, we must continually reimagine how learning experiences are designed and delivered.

• Artificial intelligence is reshaping education, from assessment and academic integrity to learner pathways, instructional practice, and support. These changes create extraordinary opportunities while raising important questions about equity, accessibility, ethics, and educational quality. TVO has an opportunity to help lead this transformation.

• The Director, Education Design & Intelligence will shape how TVO responds. Working across TVOkids, TVO Learn, Mathify, TVO ILC, and emerging lifelong learning initiatives, this leader will guide TVO Education’s approach to AI, advance future-focused learning design, build staff capability, and ensure our learning experiences remain relevant, inclusive, and impactful. This is the opportunity to help TVO Education design what learning becomes next.

• The Role

• Reporting to the Vice President, Education, the Director, Education Design & Intelligence leads TVO’s Learning

Experience

• Design and Production functions, with direct accountability for the Manager, Learning

Experience

• Design and the Production Manager.

• The Director works in close partnership with the Director, Curriculum & Course Production, Director, Content Engagement, and Director, Academic Services. Together, the Directors bring complementary expertise to the design and delivery of TVO’s education portfolio. The Director, Education Design & Intelligence contributes specialized leadership in learning design, AI integration, emerging technology, professional learning, and production.

• Operating at the intersection of learning science, educational design, artificial intelligence, and digital innovation, the Director translates emerging developments into practical strategies, standards, and learning experiences that strengthen learner outcomes and organizational capability.

• How you will make an impact

• Learning Design, Pathways & Assessment

• Lead the human-centred design and continuous improvement of learning experiences across TVO’s education portfolio, ensuring they are inclusive, accessible, pedagogically grounded, and responsive to changing learner needs.

• Establish and maintain shared learning design principles, standards, and frameworks that guide how educational experiences are conceived, developed, evaluated, and improved across programs and platforms.

• Work in close partnership with the Director, Curriculum & Course Production, Director, Content Engagement, and Director, Academic Services to strengthen learner journeys, pathways, engagement, and educational outcomes.

• Lead the continuous review and modernization of assessment and evaluation practices across TVO Education, responding to developments in AI, academic integrity, learner evidence, and emerging approaches to teaching and learning.

• Establish processes for regularly evaluating learning design standards, assessment approaches, and learner journeys, using research, learner feedback, outcomes data, prototyping, and testing to guide continuous improvement.

• Examine how AI and emerging technologies are reshaping curriculum, instruction, assessment, learner supports, credentialing, and progression, and translate those developments into practical opportunities for TVO.

• Embed collaborative design practices that centre diverse perspectives, lived experiences, accessibility, and learner needs.

• AI Strategy, Emerging Technology & Professional Learning

• Develop and lead TVO Education’s AI in Education strategy, guiding principles, and implementation roadmap.

• Establish responsible, ethical, equitable, accessible, and learner-centred approaches to integrating AI into educational experiences, services, and internal workflows.

• Work closely with the Vice President, Education, the Chief Technology Officer, and technology teams to align AI and educational priorities with platform development, system integration, technology roadmaps, data governance, privacy, and security requirements.

• Identify, evaluate, and recommend emerging technologies, tools, platforms, and practices that can advance TVO’s educational mission and improve learning experiences.

• Provide timely advice to Education leaders on the educational opportunities, risks, and implications of AI and other disruptive technologies.

• Develop and implement a professional learning strategy that builds AI literacy, digital fluency, instructional capability, and confidence across the Education division.

• Create learning experiences, communities of practice, guidance, and resources that help employees use emerging technologies effectively, critically, creatively, and responsibly.

• Foster a culture of curiosity, experimentation, knowledge sharing, and continuous learning that enables teams to navigate educational and technological change.

• Contribute expertise to the development of AI literacy and fluency initiatives for educators, learners, and families in collaboration with the Directors responsible for programming, content, and academic services.

• Learning

Experience

• Learning, Design & Production Leadership

• Provide direct leadership and strategic direction to the Manager, Learning

• Design and the Production Manager, developing a cohesive, high-performing, and multidisciplinary team.

• Ensure Learning, Design and Production operate as an integrated, multifunctional team supporting programming priorities across the Education division.

• Work with Directors and program teams to translate educational priorities into clear scopes, design approaches, production plans, and high-quality learner experiences.

• Establish effective operating models, standards, processes, and workflows that support quality, consistency, accessibility, efficiency, innovation, and accountability.

• Oversee the delivery of educational experiences and digital learning assets, ensuring work is completed to agreed standards, timelines, and program requirements.

• Balance portfolio-wide priorities and deploy design and production capacity where it can create the greatest learner and organizational impact.

• Lead, coach, and develop team members, creating clarity, encouraging collaboration, and building the capabilities needed for future-focused educational design and production.

• Manage budgets, contracts, technology investments, and resources associated with Learning

• Design and Production, and oversee allocated resources for professional learning and innovation initiatives in AI and emerging educational technology.

• Cross-Portfolio Leadership, Collaboration & Sector Engagement

• Serve as a fully integrated member of the Education leadership team, contributing to divisional strategy, planning, priority setting, and decision-making.

• Work in close partnership with Directors across Education to ensure that learning design, AI, production, technology, and learner experience decisions support shared educational priorities.

• Build strong working relationships across TVO so that educational design and AI initiatives are aligned with broader organizational, technology, research, communications, and operational directions.

• Represent TVO in provincial, national, and international forums and partnerships to advance TVO’s education mission and the field of digital learning.

• What you'll bring (qualifications)

• Advanced degree in Education, Design, Computer Science, or related field (preference given to candidates with AI/learning science background).

• Proven track record leading high-performing Learning

Experience

• Design and Production teams in complex, multi-program environments.

• Demonstrated expertise in AI in education, learning design, digital learning strategies, and production management.

• Strong stakeholder management, strategic thinking, and change management capabilities.

• Commitment to equity, accessibility, and learner-centred design.

• Why TVO

• We offer a dynamic, collaborative environment with opportunities to influence learning experiences across Ontario.

• Competitive compensation, benefits, and professional development.

• A mission-driven culture focused on lifelong learning and public service.