About this role
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title Director, Clover Engineering Programs
Overview
We're seeking a dynamic and highly organized individual to fill the dual role of Director of Engineering Program Management (TPM). This unique position requires a blend of technical expertise, strategic leadership, and exceptional operational skills. The ideal candidate will be a force multiplier, enabling the Head of Technology to focus on long-term strategy and innovation while ensuring the smooth execution of critical initiatives across the organization. You'll be the bridge between the Head of Technology's vision and the day-to-day operations of the engineering organization.
Responsibilities
- Lead and mentor a team of Technical Program Managers to drive complex, cross-functional programs from conception to launch.
- Establish and refine TPM best practices, processes, and frameworks to improve predictability, quality, and velocity of engineering projects.
- Partner with Engineering, Release, Infrastructure teams to define project scope, objectives, and success criteria.
- Proactively identify and mitigate risks, dependencies, and roadblocks, ensuring timely delivery of key initiatives.
- Communicate program status and performance to executive leadership and key stakeholders.
- Act as a strategic advisor to the Head of Technology, providing data-driven insights and recommendations on critical business and technical decisions.
- Manage the CTO's priorities and schedule, ensuring their time is effectively allocated to strategic initiatives.
- Prepare and facilitate key meetings, including executive reviews, all-hands meetings, and board presentations.
- Drive and track key strategic initiatives for the CTO, ensuring accountability and progress across the organization.
- Serve as a central point of contact for internal and external stakeholders, handling communications on behalf of the Head Of Technology.
Qualifications
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Minimum 10+ years of experience in technology, with at least 5 years in a leadership role as a Technical Program Manager, Engineering Manager, or similar.
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Proven experience in a Chief of Staff or similar strategic support role is highly preferred.
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Deep understanding of software development lifecycle (SDLC), agile methodologies, and project management tools.
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Exceptional communication skills, both written and verbal, with the ability to influence and build relationships at all levels.
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Strong analytical and problem-solving abilities, with a track record of driving complex projects to successful completion.
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Bachelor's degree in Computer Science, Engineering, or a related field. A master's degree is a plus.
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Salary Range
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$163,200.00 - $244,800.00
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Note: These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
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It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
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For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
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Thank you for considering employment with Fiserv.