About this role
About the Role Hello Heart is seeking a Director, Client Strategy and Growth to lead high-impact client growth initiatives and partner with cross-functional teams to drive retention and expansion. This remote US role focuses on shaping strategy for key clients and scaling our growth efforts. What You'll Do
- Lead development and execution of client strategy and growth programs for top accounts.
- Partner with Product, Sales, and Operations to align client initiatives with company goals.
- Define success metrics, track outcomes, and report on progress to leadership.
- Mentor and manage junior team members while driving a culture of data-driven decision making. What We're Looking For
- Proven experience in client strategy, growth, or management consulting, preferably in a tech or healthcare context.
- Strong analytical and communication skills with ability to translate data into actions.
- Experience collaborating across product, sales, and ops teams to deliver client impact.
- Ability to operate in a fast-paced, remote environment and manage multiple priorities. Nice to Have
- Healthcare or health tech domain experience.
- Prior leadership or people management experience.
- Familiarity with data tools and dashboards for client analytics. Compensation & Benefits
- Not disclosed in the posting. Benefits and compensation will be shared during the interview process or upon offer.