About this role
About the Role As Director, Client Strategy and Growth, you will lead the development and execution of client-focused growth initiatives. You will partner with product, sales, and operations to expand Hello Heart's footprint with health plans and enterprise clients, translating market insights into scalable strategies that drive revenue and client value. What You'll Do
- Develop and execute client strategy and growth plans across target segments.
- Partner with Product, Sales, and Operations to design go-to-market and retention strategies for enterprise and health plan customers.
- Lead discovery, needs assessment, and value proposition tailoring to diverse clients.
- Define and track success metrics, building dashboards to monitor client outcomes and ROI.
- Influence cross-functional teams and align priorities to maximize client satisfaction and revenue growth. What We're Looking For
- 8+ years in client strategy, growth, partnerships, or enterprise sales, preferably in healthcare, health tech, or payer/plan spaces.
- Proven ability to translate market insights into scalable business strategies and to influence at executive levels.
- Strong analytical and communication skills, with experience building and presenting dashboards and business cases.
- Demonstrated program management and cross-functional leadership; ability to operate in a fast-paced environment with ambiguity. Nice to Have
- Experience working with health plans, payers, employers, or large enterprise clients.
- Background in data-driven growth, pricing strategy, or customer success leadership. Compensation & Benefits
- Salary not disclosed. Benefits vary by location and role.