About this role
Job title: Director, Business Operations, IQVIA Digital
About the Role
The Director, Business Operations, IQVIA Digital, leads the joint RFP and Business Ops function across IQVIA Digital. This hands-on commercial leadership role drives sales execution, deal velocity, and revenue realization across the full commercial lifecycle—from pre-sales proposals through contracting, pricing, invoicing readiness, and revenue recognition. The role owns the operational infrastructure and processes essential for Sales success (CRM, client project tracking, invoicing, collections, KPI program) and partners with Sales, Account Management, Finance, Legal, Operations, Delivery & Execution, Product, and Sales Ops to remove friction and ensure scalable revenue execution.
What You'll Do
- Lead expansion of existing RFP team beyond its current scope (agency focus) to all IQVIA Digital customer segments (pharma, partner, publisher, etc.) that directly supports revenue acquisition across a complex, multi-product digital portfolio.
- Operate at the intersection of sales strategy and hands-on deal execution.
- Lead coordination of cross-product and inter-business unit pitches.
- Partner closely with commercial, finance, legal, and operations leaders to improve speed, accuracy, and predictability of revenue.
- Drive measurable improvements in sales productivity, deal velocity, and in-quarter revenue performance.
- Lead systems, processes, and KPI program integrations that enable and measure commercial and delivery success.