Director, AV Support Services
About this role
About the Role
Customer Advocacy & Solutions (CAS) is focused on earning Customer Trust through effortless experiences, proactive advocacy and relentless innovation; we provide customer support and services to Uber Customers and business partners. We are seeking a highly motivated and experienced Global Head of Autonomous Vehicles (AV) Support Services to lead the development and implementation of a comprehensive customer and vehicle support program for both our Autonomous Mobility and Delivery businesses. The successful candidate will be responsible for building a world-class customer and vehicle support organization and ecosystem by adopting existing support capabilities as well as building net-new capabilities for autonomous vehicle challenges.
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