About this role
Direct to Consumer (DTC) Sales Representative
The Direct to Consumer (DTC) Sales Representative plays a pivotal role in driving sales and enhancing customer engagement through both inbound and outbound calls. This position is responsible for providing exceptional service, driving new patient enrollment, and executing sales campaigns to promote products and services. This role involves educating potential and existing customers on product offerings, troubleshooting issues, and ensuring customer satisfaction while meeting individual sales targets. A high degree of professionalism, product knowledge, and empathy is required to effectively communicate with end users and clinicians regarding health care products and services.
Monday - Friday 9:00am - 6:00pm CST
On Site in Minneapolis on Tuesdays
Major Areas of Accountability:
- Handle a high volume of inbound and outbound calls, servicing both new and existing customers.
- Engage in lead generation from referrals, online ads, and other marketing campaigns; follow up with product offerings.
- Provide clear, professional communication about product applications, medical procedures, and troubleshooting issues with end users, clinics and medical offices.
- Support patients in enrolling in Comfort Medical Services and assisting them in choosing the best products for their needs.
- Develop and maintain in-depth knowledge of product offerings, market dynamics, competitive landscape, and industry trends.
- Demonstrate