Digital Product Manager (Infrastructure as Code)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Remote

Benefits to joining Allstate

• Flexible Work Arrangements.

• Employee discounts (15% on auto and property insurance, plus many other products and services).

• Good Office program (receive up to $400 back after purchasing office equipment).

• Student Loan Payment Matching Program for Government Student loans.

• Comprehensive Retirement Savings Program with employer matched contributions.

• Annual Wellness allowance to support employees with improving health and wellbeing.

• Personal days.

• Tuition Reimbursement.

• Working within the community and giving back.

Job description:

The Core Engineering & Platform (CEP) provides a transformative platform ecosystem that empowers end users and digital product teams to innovate seamlessly and support Allstate’s Consumer Connected Cloud mission. The ecosystem is designed to create frictionless experience for its user community.

As the Digital Product Manager for a defined area of the enterprise Infrastructure as Code and Engineering as Code product, you will translate the broader product vision into a focused strategy, roadmap, prioritized capabilities and measurable outcomes. You will improve how infrastructure is created, changed, secured, operated and recovered by replacing manual and inconsistent work with reusable, tested and supported product capabilities.

You will work across infrastructure engineering, platform teams, operations, architecture, security and internal customers. The role requires sufficient technical fluency in cloud, infrastructure automation and modern engineering practices to evaluate options, make informed trade-offs, sequence work and guide delivery without acting as the hands-on engineering owner.

Success will be measured through practical improvements in infrastructure delivery, including fewer manual hand-offs, greater reuse of approved components, more consistent application of controls, simpler customer experiences, stronger recovery capabilities and increased adoption of code-driven engineering practices.

Accountabilities:

• Own and communicate the product strategy, vision and roadmap for a defined Infrastructure as Code and Engineering as Code product area, aligned with enterprise platform, security and customer priorities.

• Translate customer and engineering problems into prioritized capabilities, epics, user stories and acceptance criteria; author, test and accept stories across multiple Agile release cycles.

• Lead discovery and test-and-learn activity with infrastructure engineers, platform teams, operations, architects, security partners and internal customers to validate assumptions and product direction.

• Prioritize reusable, tested and supported capabilities that reduce manual hand-offs and inconsistency across infrastructure creation, change, security, operations and recovery.

• Partner with engineering to assess and sequence solutions involving Terraform or OpenTofu, Ansible, source control, automated testing, delivery pipelines, configuration management and reusable infrastructure components.

• Define and monitor product performance measures, including adoption, component reuse, delivery lead time, manual intervention, policy or control compliance, reliability and recovery outcomes.

• Use customer insight, analytics, technical constraints and enterprise value to make transparent product trade-offs and guide incremental releases.

• Drive adoption across teams with different levels of engineering maturity through clear onboarding, documentation, demonstrations, feedback loops and continuous product improvement.

• Influence product, engineering and platform stakeholders across geographically distributed teams, and coach less-experienced product management colleagues.

Qualifications

• Minimum 5 years’ experience in digital product management, including independent ownership and execution of product strategy and roadmaps across multiple release cycles.

• Minimum 2 years of experience coaching or mentoring product management colleagues and contributing expertise across a broader technology organization.

• Demonstrable product experience in infrastructure, cloud, compute, platform engineering or Platform as a Service,

• Demonstrable knowledge of infrastructure automation and engineering practices, evidenced by product delivery involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD or delivery pipelines, configuration management, or reusable infrastructure components.

• Proven delivery across multiple Agile release cycles, with hands-on use of Jira, Azure DevOps or an equivalent tool to manage backlogs, prioritization, dependencies and delivery tracking.

• Evidence of defining user stories and acceptance criteria, guiding technical trade-offs and partnering with infrastructure, platform, operations, architecture or security teams.

• Proven use of product metrics and analytics to prioritize and improve products, with examples of tracking adoption, reuse, lead time, automation, reliability, control compliance or customer experience outcomes.

Bonus Qualifications:

• Experience managing an Infrastructure as Code, Engineering as Code, developer platform or internal platform product in a large enterprise environment.

• Experience improving developer or infrastructure customer journeys through self-service workflows, reusable modules, policy-as-code, automated controls or platform APIs.

• Experience working with cloud platforms and infrastructure lifecycle practices, including resilience, disaster recovery, observability, security or compliance requirements.

• Experience in the insurance or financial services industry or delivering enterprise-scale software and platform solutions in a regulated environment.

• Supervisory Responsibilities

• This role does not have supervisory responsibilities.

• If you are applying for a position open to candidates across Canada, unless otherwise indicated, strong English communication skills are required, as the role involves regular interaction with clients, advisors, or employees across the country.

• Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

• LI-GL1

À propos d’Allstate :

• Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pendant neuf années de suite. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés. Pour en savoir plus, visitez le www.allstate.ca. Pour connaître nos conseils en matière de sécurité, consultez le blogue Allstate Assurance au blogue.allstate.ca.

• À Allstate, nous avons conscience que la qualité de nos produits découle directement du niveau de satisfaction du personnel à l’égard de l’entreprise. C’est pourquoi nous misons sur le maintien d’une culture où les employés se sentent valorisés et où ils peuvent poursuivre une carrière passionnante. Notre proposition de valeur aux employés permet ainsi de s’épanouir de façon unique.

• Désignation du rôle : télétravail

• Les avantages offerts par Allstate

• La flexibilité des modalités de travail;

• Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);

• Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);

• Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;

• Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;

• Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;

• Des congés personnels;

• Le remboursement de droits de scolarité;

• Une implication dans la vie communautaire.

Description du poste :

• L’organisation responsable de la plateforme d’ingénierie de base (PIB) propose un écosystème de plateformes novateur qui permet aux utilisateurs finaux et aux équipes de produits numériques d’innover de façon fluide et de soutenir la mission d’Allstate consistant à connecter des consommateurs par le nuage. Cet écosystème est conçu pour offrir une expérience sans friction à sa communauté d’utilisateurs.

• À titre de gestionnaire de produits numériques responsable d’un volet défini du produit d’entreprise d’infrastructure et d’ingénierie sous forme de code, vous traduirez la vision globale du produit en une stratégie ciblée, une feuille de route, des fonctionnalités classées par ordre de priorité et des résultats mesurables. Vous améliorerez la création, la modification, la sécurisation, l’exploitation et la restauration des infrastructures en remplaçant les tâches manuelles et les pratiques disparates par des fonctionnalités réutilisables et testées, assorties d’un soutien.

• Vous collaborerez avec les équipes d’ingénierie des infrastructures, de plateformes, d’exploitation, d’architecture et de sécurité, ainsi qu’avec la clientèle interne. Le poste exige une maîtrise technique suffisante de l’infonuagique, de l’automatisation des infrastructures et des pratiques d’ingénierie modernes pour évaluer les options, faire des compromis éclairés, établir l’ordre des travaux et orienter la livraison, sans avoir à assumer directement la réalisation des travaux d’ingénierie.

• La réussite sera évaluée en fonction d’améliorations concrètes dans la livraison des infrastructures, notamment la réduction des transferts manuels entre intervenants, la réutilisation accrue des composants approuvés, l’application plus uniforme des contrôles, la simplification de l’expérience client, le renforcement des capacités de restauration et l’adoption accrue de pratiques d’ingénierie fondées sur le code.

Responsabilités :

• Définir, prendre en charge et communiquer la stratégie, la vision et la feuille de route d’un volet défini du produit d’infrastructure et d’ingénierie en tant que code, en veillant à leur harmonisation avec les priorités de l’entreprise en matière de platefo