About this role
Job title: Digital Product Manager
At Abercrombie & Fitch, the Digital Product Manager leads at the intersection of business, technology, and design to define and deliver customer-first, digitally enabled experiences throughout the ecosystem for our global brands.
This highly visible and collaborative role sits within A&F's User Experience and Digital Product Team, with oversight of one or more experience and services squads. You operate strategically in developing the vision and direction for your product area while tactically inspiring cross-functional teams and leading the daily activities that enable it. You are accountable not only for what ships, but for the quality, operational health, and risk posture of the product.
What Will You Be Doing?
- Strategic thinking: Shaping strategic direction through customer insights, business context, and product vision. Connecting customer problems to squad and business goals, using competitive and market context to pitch new opportunities, articulating the trade-offs behind prioritization, and partnering with Finance to build the business case for investment.
- Problem discovery and solution validation: Surfacing customer problems through user research, voice of customer, and data analysis; forming hypotheses