About this role

JOB OPPORTUNITY: DIGITAL OFFICER AT BBC MEDIA ACTION

BBC Media Action is inviting applications from qualified candidates for the position of Digital Officer in Nigeria.

BBC Media Action is the BBC’s international development organisation, working across more than 20 countries to use media and communication to improve lives, promote development and provide trusted information.

The successful candidate will support a multimedia Social and Behaviour Change Communication programme focused on family planning in Northern Nigeria.

JOB TITLE

Digital Officer

ORGANISATION

BBC Media Action

LOCATION

Nigeria. Applicants must have the legal right to work in Nigeria.

REPORTS TO

Senior Digital Producer.

CONTRACT TYPE

Fixed-term employment.

DURATION

2 years.

KEY RESPONSIBILITIES

Support the day-to-day management of the programme’s social media and digital platforms.
Prepare, schedule and publish approved digital content in line with content calendars.
Adapt content for different social media platforms, including captions, hashtags, links and calls to action.
Monitor audience interactions, respond to comments and messages, and manage online communities.
Moderate online discussions and escalate sensitive or safeguarding-related issues when necessary.
Identify audience feedback and share relevant insights with the Senior Digital Producer and programme team.
Support the implementation of digital campaigns, influencer activities and online engagement initiatives.
Monitor social media performance and prepare regular analytics and engagement reports.
Maintain digital content calendars, publishing records and organised digital asset libraries.
Perform other duties that support the organisation’s programme objectives.

REQUIRED QUALIFICATIONS AND EXPERIENCE

Interested applicants should possess the following:

A minimum of 3 to 5 years of experience in digital communications, social media management or digital content coordination.
Practical experience managing social media accounts and publishing content across different digital platforms.
Good understanding of social media platforms, content formats and audience behaviour.
Experience developing social media content, scheduling posts and maintaining content calendars.
Excellent written communication and content development skills.
Experience in online community management, audience engagement and content moderation.
Knowledge of social media analytics and digital performance reporting.
Strong organisational, analytical and multitasking abilities.
Good judgement when handling audience interactions and sensitive issues.
Understanding of BBC editorial values and their application to digital communication.

ADDITIONAL ADVANTAGES

Experience working in international development, social impact or behaviour change programmes.
Experience engaging audiences in Nigeria, particularly Hausa-speaking communities and audiences in Northern Nigeria.
Knowledge of the Hausa language.
Experience using social media management tools.
Experience supporting digital campaigns and influencer engagement.

APPLICATION REQUIREMENTS

Interested and qualified candidates are required to submit the following:

An updated CV.
A separate cover letter written in English, outlining relevant experience, suitability for the position and availability status.
Documents must be submitted in PDF or Microsoft Word format.

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APPLICATION DEADLINE

27 November 2026 at 4:00 PM GMT.

Interested candidates are encouraged to submit their applications before the deadline.

OFFICIAL APPLICATION DETAILS

JOB DESCRIPTION