Digital & IT Intern, Analyst, M365 Collaboration Services - Summer 2027

Digital & IT Intern, Analyst, M365 Collaboration Services - Summer 2027

The intern will join the Technology Operations team, supporting Microsoft 365 services for a global workforce. The role provides practical experience monitoring and remediating issues, supporting project and production deployments, partnering with frontline support teams, and improving operational documentation and customer service.

Program Perks

• Competitive salaries
• Assistance with housing and travel
• Meaningful project and final project presentation

Intern Activities

• Social and networking opportunities
• Weekly tech talks
• Community involvement

Key Responsibilities

• Monitor and maintain collaboration services with a focus on Microsoft 365.
• Use knowledge-base and solution documentation to manage incident and task-related work.
• Support users during project-based and production deployments of Microsoft 365 technologies.
• Collaborate with first- and second-level support teams on training, education, and issue resolution.
• Identify, develop, and document operational processes and continuous improvement opportunities.
• Manage multiple tasks or issues while communicating effectively with users and support groups.

Requirements

• Student pursuing an undergraduate or graduate degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related technical discipline.

• Working knowledge of Microsoft Office, Windows environments, and web-based applications.

• Strong troubleshooting, communication, teamwork, adaptability, and task-management skills.

• Must be available for 10 weeks during Summer 2027 (May-August 2027) with a graduation date of December 2027 or later

• Be interested in working for Corning, Inc after graduation, if presented with a full-time job opportunity.

• Be willing to work at the posted job location

• Preferred Qualifications

• Interest in Microsoft 365 administration, collaboration services, IT operations, or customer support.

• Experience using documentation and structured troubleshooting to resolve technical issues.

• What You'll Gain

• Hands-on experience supporting meaningful Digital & IT work.

• Exposure to enterprise technologies, business processes, and cross-functional collaboration.

• Professional development, networking, and experience communicating project outcomes.

• This position does not support immigration sponsorship.

• The range for this position is $1,635.00 - $3,185.00 biweekly. Starting pay for the successful applicant is prescribed based on geographic location, nature of position, and year in school.

• A job that shapes a life.

• We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.